You’re a wiz at accounting. You arrive in the night, dive deep into the books, and reveal anything out of place. You leap to the front desk, attending to guest. And with accurate precision before the sun rises, you draw a clear picture using the night’s data for the new day’s action. Who was that? It could be you as Night Auditor of the hotel!
If you think you are ready for the exciting world of hospitality then this position is for you!
What you will be doing
Ensure all guests receive a warm and friendly, efficient check-in and check-out experience by providing room and hotel information, directions, amenities, and local interests. You will use your excellent interpersonal and communication skills to secure payment, verifying and adjusting billing as needed and handle guest complaints, responding with necessary action.
The ideal candidate for this position
Strong organization skills | Ability to optimize guest satisfaction | Computer proficiency | Ability to work overnight | High School Diploma or GED preferred
We are:
Hotel Equities is an award-winning hospitality company with a diverse culture and a unique environment that empowers our team to exceed guests' expectations and make a distinct difference in people's lives.
At Hotel Equities, we have redefined business culture and captured it in our core values. From our Atlanta-based headquarters throughout all of our hotels, these values aren’t posted on a wall and ignored. They define who we are and how we conduct ourselves with investors, guests and one another.
Vision & Mission - Hotel Equities Atlanta Georgia
What we can offer you:
Insurance: Medical, dental, vision insurance available for full-time employees and their family; Short-term and Long-term Disability Insurance; Supplemental Life Insurance; and Flexible Savings Account
Retirement: After 6 months of employment, employees are eligible to enroll for 401k with up to a 5% company match
Paid Time Off: Vacation Time - 80 hours on your first 3 years of service; Sick Time – 1 hour accrued per 30 hours worked
Paid Holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day
Other benefits: Payactiv- same day pay up to $100 per pay period, Career Growth Opportunities/ Manager Training Program, Reduced Room Rates throughout the portfolio, Third Party Perks (Movie Tickets, Attractions, Other)
EOE/DFW
Local candidates preferred. Relocation not offered.
Please note that this job description is not an exclusive or exhaustive list of all functions that a Night Auditor may be asked to perform