AVN - Mgmt Inc., a customer engagement and business development firm, is seeking an AT&T Customer Representative in San Leandro to represent AT&T Fiber and help customers discover faster, more reliable home internet.
As an AT&T Customer Representative, you'll receive hands-on product knowledge, customer engagement, and sales training to confidently represent the AT&T brand. You'll build relationships, answer questions, identify customer needs, and recommend services that improve connectivity while supporting sales growth throughout the community. This is an excellent opportunity for someone looking to build a career in sales, customer engagement, and brand representation.
Responsibilities of the AT&T Customer Representative
- Represent the AT&T Fiber brand professionally through direct customer interactions while creating positive sales opportunities.
- Build brand awareness by educating customers on the advantages of fiber internet and current service offerings to support sales growth.
- Engage customers in meaningful conversations to understand their internet needs and recommend the most suitable AT&T Fiber solutions using a consultative sales approach.
- Clearly explain pricing, promotions, installation timelines, and available services to deliver an outstanding customer experience and confidently close sales.
- Demonstrate how AT&T Fiber enhances everyday activities, including streaming, gaming, remote work, and video conferencing, while generating new sales opportunities.
- Develop lasting customer relationships while supporting team goals through customer enrollments, brand growth, and consistent sales performance.
- Accurately maintain customer information, monitor sales activities, and contribute to individual and team sales objectives.
Qualifications of the AT&T Customer Representative
- High school diploma or equivalent preferred.
- Previous customer service, retail, hospitality, or sales experience is a plus but not required.
- Strong communication and interpersonal skills with a professional, outgoing attitude.
- Passion for representing a leading brand while developing a successful career in sales and customer engagement.
- Comfortable learning new products, technology, customer engagement strategies, and effective sales techniques.
- Self-motivated with the ability to work independently and contribute to a collaborative, team-oriented environment focused on achieving sales goals.
Pay: $63,675.01 - $67,257.13 per year
Work Location: In person
