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Information Technology Intern

Town of Truckee, CA
Truckee, CA

Job Details

Temporary | Internship
$23.04 - $31.12 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Vision insurance
Life insurance

Qualifications

Computer operation
Employee relationship building
English
Technical writing experience

Full Job Description

ABOUT THE POSITION

We are excited to announce a fantastic opportunity to join our Clerks and Information Technology teams as a paid intern at the Town of Truckee. This position is designed to enhance your learning and growth, providing valuable hands-on experience in the administrative and technology industries. Hours and schedule are flexible and will be discussed in advance.

As an intern supporting the Clerks and IT divisions, you will gain practical experience in:

Document Management Systems: support to organize records, complete data entry, and document scanning.
Device Provisioning/Deprovisioning: Get hands-on experience with setting up and managing hardware and software.
Cybersecurity Best Practices: Understand the fundamentals of keeping information secure.
Customer Service Skills: Develop essential communication skills to assist and support users.

JOB DESCRIPTION
Under close/immediate supervision, assists in providing administrative, program, and project support to a Town department; researches, analyzes, summarizes, and interprets data from various sources; assists in preparing reports according to established procedures and practices; and performs related duties as assigned.

SUPERVISION RECEIVED AND EXERCISED
Receives close/immediate supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff.

CLASS CHARACTERISTICS
This classification may be used for persons who have completed academic requirements and are working toward professional certification or registration, for persons for whom experience is a prerequisite for entrance to graduate school, or for persons who need work experience in a specific field to obtain a diploma or degree. Assignments help the Town achieve program and project objectives and provide the incumbent with on-the-job exposure in a professional or technical field of study related to the Town’s services, programs, and projects.

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.

Performs a variety of administrative, program-specific, and project-related assignments in support of an assigned Town department to receive on-the-job exposure and gain practical experience in a professional or technical field of study.
Researches, analyzes, summarizes, and interprets information and data from various sources; checks data and analyses; prepares and assembles reports, manuals, articles, and other informational materials; may conduct presentations of findings and recommendations.
Performs a variety of office and administrative tasks in support of Town departments including answering phones, sorting and distributing mail, filing, and photocopying.
Maintains and updates record systems and databases; verifies accuracy of information; enters and updates department and project files; retrieves information and generates reports as required.
Writes reports, letters, memoranda, and other documents.
Performs related duties as assigned.

TYPICAL QUALIFICATIONS

Knowledge of:

Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and Town staff.
The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.
Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

Learn and understand the organization and operation of the Town and of outside agencies as necessary to assume assigned responsibilities.
Research, organize, and present information and data in an effective manner.
Prepare clear and effective reports, correspondence, and other written material.
Organize work, set priorities, meet critical deadlines, and follow-up on assignments.
Effectively use computer systems, software applications, and modern business equipment to perform a variety of work tasks.
Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.
Use tact, initiative, prudence, and judgment within narrowly defined policy, procedural, and legal guidelines.
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Apply and uphold the Town-wide and departmental goals and the Town Employee values of Integrity, Teamwork, Accountability, Commitment, and Excellence.
Demonstrate understanding of, sensitivity to, and respect for the diverse socio-economic, racial, ethnic, religious, and cultural backgrounds, diverse abilities, gender, gender identity and expression, and sexual orientation of Town staff and community served.

EDUCATION AND EXPERIENCE:
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be:

Equivalent to the completion of the tenth (10th) grade. No experience required.

LICENSES AND CERTIFICATIONS:
None.

PHYSICAL DEMANDS & WORKING CONDITIONS

Mobility to work in a standard office setting and use standard office equipment, including a computer; this is primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information; ability to lift, carry, push, and pull materials and objects up to 10 pounds.
Vision to read printed materials and a computer screen.
Hearing and speech to communicate in person and over the telephone.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment.

WORKING CONDITIONS

Office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances.
Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures.

We offer a complete benefits package to full-time employees including health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, long-term disability, holidays, vacation, and sick leave.

Part-time employees who work an average of __ hours per week over the course of a year, receive benefits on a pro-rated basis.

To learn more details, visit our benefits page.

ABOUT THE POSITION

EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only)

TYPICAL QUALIFICATIONS

PHYSICAL DEMANDS & WORKING CONDITIONS

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