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Customer Service Representative
Grow, Learn, Make an Impact.
We're looking for motivated, people-first individuals ready to build real skills, gain hands-on experience, and launch a career they're proud of — right here in Austin.
Full-Time * Entry Level Welcome * Paid Training * Growth Track
What You'll Do
Day-to-Day Responsibilities
- Serve as the first point of contact for customers via phone, email, and chat
- Listen actively and resolve concerns with professionalism and care
- Accurately document interactions and update customer records
- Collaborate with team members to improve service processes
- Learn product knowledge and company policies inside and out
- Identify patterns and escalate issues to the right teams
What We're Looking For
Qualities We Value
- Strong communicator — clear, warm, and confident
- A problem-solver who stays calm under pressure
- Reliable, punctual, and genuinely team-oriented
- Curious mindset — you ask questions and want to learn
- Basic computer proficiency: experience with CRM is a plus
- No degree required — drive and character matter most
What You'll Gain
Real Growth. Real Skills.
- Structured onboarding and paid hands-on training from day one
- Mentorship from experienced team leads who invest in you
- Clear promotion pathways into senior and specialist roles
- Communication, conflict resolution, and CRM software skills
- A proven track record you can carry anywhere in your career
Compensation & Benefits
We Take Care of You
- Competitive hourly pay — commensurate with experience
- Performance-based raises and bonuses
- Team events, recognition programs, and a positive culture
You don't need a perfect résumé — you need the right attitude. We'll teach you everything else.
Proudly hiring & growing talent in Austin, Texas
Paid Training
Hit the ground running with a structured program that sets you up for success from week one.
Career Ladder
Defined advancement paths so you always know what the next step looks like — and how to get there.
Real Mentorship
Work alongside experienced professionals who are invested in your long-term growth.
Ready to start your journey?
Apply today — we'd love to hear your story.
Pay: $18.59 - $23.20 per hour
Benefits:
Work Location: In person
