We are seeking a sharp, multi-talented Operations & Administrative Assistant to support two busy Carytown restaurants. This role directly assists ownership with day-to-day administrative tasks, digital platform management, vendor negotiations, and catering growth.
Key Responsibilities
- Digital & Tech Operations: Maintain Google, Yelp, OpenTable, and Toast POS. Update menus, holiday hours, and phone IVRs. Resolve guest reviews professionally.
- Vendor & Financial Management: Organize bills, set up auto-pay, request vendor quotes, and schedule appointments. Annually negotiate rates with delivery platforms, POS, and suppliers.
- Catering & Growth: Handle catering inquiries, manage institutional accounts (VCU/eVA), build venue/hotel partnerships, and apply for annual local awards/contests.
- Special Projects: Research new tools, analyze operational data in Excel, create standard operating procedures, and execute dynamic administrative tasks as needed.
Requirements
- Restaurant / Hospitality Experience Required: Minimum 2+ years in restaurant management, catering coordination, or front-of-house operations.
- Proficiency with Google Workspace, and Excel.
- Proficiency withToast POS & OpenTable: Must have hands-on admin/backend experience (not just as a cashier/host).
- Vendor & Contract Negotiation: Proven track record of negotiating vendor contracts, commission rates, or service agreements.
- Local & On-Site Presence: Must live within commuting distance of Carytown (Richmond, VA) and have reliable personal transportation for local appointments and vendor coordination.
How to Apply
Submit your resume and a short cover note answering these two questions:
- What experience do you have managing Toast POS or OpenTable backends?
- What is your proficiency level with Excel and how have you used it in past jobs?
Pay: $25.00 per hour
Benefits:
Work Location: Hybrid remote in Richmond, VA 23221
