Why work as a Concierge / Receptionist with us at The Ridge Senior Living?
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Strong culture - These aren’t just buzz words…we really do have an incredible culture! Our employees report being "highly satisfied" working at The Ridge.
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The Ridge believes growing a company means helping people grow, personally and professionally.
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Constantly seeking new and better ways to do things — to stay on the leading edge.
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Generous benefits package – Employee-only health, dental and vision coverage for as low as $72/month! Add your family to your plan as well. Plus, life insurance, short and long-term disability insurance and an employee assistance program. 401k, a generous PTO policy and the ability to pick your own holidays.
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Free access to a gym and pool! Plus, deeply discounted rates on salon/massage services and gourmet meals!
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Work/life balance is not only valued but encouraged.
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Core Values - Gratitude, Teamwork, Family, Connection, Integrity and more.
About The Ridge Senior Living
The Ridge Senior Living is a boutique family of luxury senior living communities in Salt Lake City, Utah and Lakewood, Colorado. The Mission of The Ridge Senior Living is to consistently craft a living experience that seniors can’t get anywhere else. This mission is made reality by successful, caring individuals who are actively involved in the daily successes of the communities. There is a warmth here that is fostered by devoted team members who serve from the heart. Team members have the autonomy and expectation to meet residents’ individual needs.
Benefits of being a Concierge / Receptionist at The Ridge:
The Ridge Senior Living offers a great benefits package for qualifying full-time team members. A variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k)-retirement plan, work/life balance benefits like picking your own holidays and paid time off. You can obtain medical, dental, vision, life and short-term disability insurance all for only $60 per month!
Responsibilities of a Concierge / Receptionist:
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Greet visitors seeking information about the property. Be responsive to the needs of people who inquire about the property and/or who are in the building for meetings with administrative personnel. Direct visitors to appropriate office or resident apartment.
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Responsible for ensuring that residents, team members, family members, visitors and vendor follow all community communicable disease protocols. This includes ensuring the recording of all temperatures taken.
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Responsible for assisting residents, family members, and guests with general requests.
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Responsible for arranging for tours of the property for individuals making spontaneous visits or those that have made an appointment for the tour.
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Answer telephones, record and channel information, direct calls to appropriate individual or department, relay messages in a timely, clear, polite concise and professional manner.
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Display knowledge of the services and programs and other pertinent information regarding the property.
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Responsible for the mail meter, stamps, making copies, and other tasks related to office operations.
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Process incoming mail and packages. Distribute mail to appropriate mailboxes.
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Other duties as assigned.
Qualifications of the ideal Concierge / Receptionist:
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Dedication to and passion to serve seniors and team members with excellent customer service skills, a high level of energy and compassion.
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Demonstrate good judgment, problem solving and decision-making skills.
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Encourage teamwork through cooperative interactions with co-workers and other departments.
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Support a positive and professional image through actions and dress.
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Excellent communication skills, including active listening.
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Receptionist/Front desk experience is preferred.
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Ability to speak, write and read English.
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Minimum two years of experience in a related position, Experience in long-term care industry is preferred.
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High School education is required.
