Job Overview
ABC Home Construction LLC is looking for a friendly, organized, and dependable Bilingual Office Assistant / Customer Service Representative to join our growing team.
This person will be one of the first points of contact for our customers, so professionalism and excellent customer service are essential. You will assist with creating invoices and estimates, answering phone calls and emails, greeting walk-in customers, scheduling appointments, and helping promote our company through social media and advertisements.
No flooring experience is required—we are happy to train the right person who has a positive attitude and is eager to learn.
Responsibilities
- Greet walk-in customers in a friendly and professional manner.
- Answer incoming phone calls and respond to customer emails.
- Create invoices and estimates.
- Schedule appointments and maintain customer information.
- Learn about our flooring and remodeling products and services.
- Assist customers with product questions and direct them to the appropriate team member when needed.
- Create simple advertisements and social media posts (Facebook, Instagram, Canva, etc.).
- Organize office files and maintain accurate records.
- Support daily office operations and other administrative tasks.
Qualifications
- Fluent in English and Spanish (required).
- Excellent customer service and communication skills.
- Strong computer skills, including Microsoft Office and Google Workspace.
- Organized, dependable, and detail-oriented.
- Ability to multitask in a fast-paced office.
- Friendly, positive attitude with a willingness to learn.
- Experience in an office or customer service role is preferred but not required.
- Experience with social media or Canva is a plus.
Schedule
- Thursday–Saturday
- 9:30 AM–3:00 PM
Why Join Us?
- Friendly family-owned business.
- Training provided.
- Opportunity to grow with the company.
- Supportive team environment.
Pay: $19.00 - $22.00 per hour
Work Location: In person
