Job Description
Business Operations Associate
Summary Description
Dynamics produces software and hardware products across a number of industries.
As a Business Operations Associate in our engineering-focused firm, you will be the "connective tissue" between our technical teams and commercial objectives. This is a versatile, builder-operator role designed for a high-initiative individual who thrives on variety. You will be responsible for executing diverse tasks ranging from deep-dive market research and lead generation to complex financial analysis and vendor selection. Your primary goal is to optimize day-to-day business functions, ensuring that our technical innovations translate into scalable commercial success.
Key Performance Indicators
· Lead-to-Opportunity Conversion Rate: The percentage of research-driven leads that turn into qualified sales meetings.
· Pipeline Contribution: The total dollar value of new business opportunities identified or initiated through your research and outreach.
· CRM Accuracy & Hygiene: Ensuring 100% of lead and vendor data is captured and up-to-date, reducing technical team "re-work" in finding information.
· Cost Savings (Procurement): The percentage of costs reduced through rigorous vendor analysis and negotiation (e.g., "Achieved a 10% reduction in raw material costs through new vendor sourcing").
· Analysis Accuracy & Lead Time: The speed at which you turn a raw data request (like a cost-to-price study) into a decision-ready report for leadership.
· Model Reliability: Zero or near-zero errors in financial or operational models that impact pricing or project bidding.
· Project Completion Rate: The percentage of "special projects" (e.g., setting up a new marketing tool or auditing a workflow) completed on schedule.
· Administrative Load Reduction: A qualitative or quantitative measure of how much time you save the engineering leads by taking over non-technical tasks (e.g., "Reduced Senior Engineer time spent on BD by 5 hours/week").
· Process Documentation: Number of standard operating procedures (SOPs) created or updated to make the business side of the engineering firm more repeatable.
· Market Insight Adoption: Number of recommendations from your market research reports that are actually implemented into the product roadmap or sales strategy.
Professional Qualifications· Role is an in-house role in Pittsburgh, PA· Education: Bachelor’s degree in Business Administration, Operations Management, Finance, or a related field. A background or strong interest in engineering is highly preferred to facilitate communication with technical teams.· Experience: 1–3 years of experience in business operations, consulting, or a technical support role.· Business Acumen: Demonstrated ability to understand complex business models and translate data into actionable strategic insights.· Adaptability: Proven track record of managing multiple, shifting priorities in a fast-paced or ambiguous environment.Primary Skills
· Analytical Thinking: Proficiency in analyzing operational data, identifying bottlenecks, and proposing data-driven solutions.
· Lead Generation & BD: Ability to conduct market research, manage a sales funnel, and identify new business segments or partnership opportunities.
· Financial Literacy: Competence in cost-benefit analysis, deal-level profitability tracking, and basic financial reporting.
· Project Management: Skills in planning and executing cross-functional initiatives from "zero to one".
· Communication: Exceptional ability to bridge the gap between non-technical stakeholders and engineering teams.
Secondary Skills
· Documentation and specification writing
· Software Proficiency: Advanced skills in Microsoft Excel (data crunching, dashboards) and familiarity with CRM systems like Salesforce.
· Market Intelligence: Ability to use research tools to perform competitive analysis and identify industry trends.
· Process Optimization: Familiarity with Lean methodologies or process modeling to improve internal workflows.
· Vendor Management: Experience in evaluating vendors, managing RFP (Request for Proposal) responses, and negotiating purchase agreements.
Pay: From $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
