Medical Assistant Job description
WellcomeMD, a thriving concierge medical practice in Richmond, is in search of an experienced, knowledgeable and reliable Medical Assistant. We are looking for a professional who believes that patients should be priority and who understands the value of compassionate service
Medical Assistant Responsibilities:
- Perform venipuncture and finger sticks as needed
- Perform both clinical and administrative duties
- Speak with patients in a welcoming tone with efficient customer service skills
- Be friendly, courteous and sympathetic with patients
- Keep your work station clean, and well-organized at all times
- Practice infection control standards at all times when working with patients and equipment
- Update and maintain all client records
- Maintain medical inventory
- Order medical supplies as needed
- Assist with medical exams – Vitals, Eye Exam, Hearing test, etc.
- Perform EKG’s
- Clean, prepare and stock all exam rooms daily
- Manage quality controls
- Assist the physician with patient care management
- Schedule patient specialists appointments
- Obtain referrals and prior authorizations as needed
- Provide support and training to team members as needed
- Addressing patient calls, patient requests, email’s and portal messages in a timely manner
- Managing the physician’s schedules to ensure they stay on time
- Scanning of documents, faxes, medical records, etc. as needed
- Assist with all office tasks as needed
Requirements and Skills
- Proven working experience as an MA for at least two years
- Knowledge of medical office systems and procedures
- Excellent time management skills and ability to multi-task and prioritize work
- Social perceptiveness and service oriented
- Excellent written and verbal communication skills
- Strong organizational and planning skills
- CMA Certification
- High level of customer service skills and professionalism
- Consistently demonstrate a commitment to providing exceptional customer service externally and internally
- Problem-solving skills.
- Team Player
Reporting and other expectations:
This position will report to the Office Manager. WellcomeMD office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m.
For more information about WellcomeMD please visit our website at www.wellcomeMD.com
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Disability insurance
- Employee discount
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Experience:
- Medical Assistance : 3 years (Required)
License/Certification:
- CPR Certification (Required)
- Certified Medical Assistant (Required)
Work Location: In person
