We are seeking a responsible and experienced Shift Lead to join our team at Dairy Queen 9801 in Parkersburg, WV. The Shift Lead will be responsible for overseeing the daily operations of the restaurant during their shift, ensuring that all tasks are completed efficiently and that customers receive excellent service.
- Supervise and direct team members during shift
- Ensure all food safety and cleanliness standards are met
- Handle customer inquiries and complaints
- Train new employees
- Assist with inventory management
- Perform opening and closing duties
- Prior experience in a fast-paced restaurant environment
- Strong leadership and communication skills
- Ability to work flexible hours, including nights and weekends
- Food safety certification is a plus
- High school diploma or equivalent