Overview
Join our dynamic team as a Restaurant Floor Manager and lead the heart of our bustling dining environment! In this energetic role, you will oversee daily restaurant operations, ensuring exceptional customer service, efficient food and beverage service, and a vibrant team atmosphere. Your leadership will drive the success of our restaurant by managing staff, maintaining high standards of food safety and quality, and fostering a welcoming environment for guests. This position offers an exciting opportunity to showcase your management skills in a fast-paced, hospitality-focused setting where teamwork and enthusiasm are celebrated.
Responsibilities
- Supervise front-of-house operations, including overseeing food service, customer interactions, and ensuring timely delivery of orders.
- Lead, motivate, and train staff members to deliver outstanding service while maintaining high standards of cleanliness, safety, and food quality.
- Manage shift schedules, coordinate staffing levels, and handle shift changes to optimize restaurant performance during busy hours.
- Oversee food preparation processes to ensure consistency in taste, presentation, and adherence to food safety regulations.
- Utilize POS systems for order processing, cash handling, and sales tracking with accuracy.
- Control inventory levels by monitoring stock supplies, conducting regular stock counts, and coordinating with suppliers for replenishments.
- Conduct staff interviews, onboarding sessions, and ongoing training to develop a skilled team capable of delivering excellent hospitality experiences.
- Enforce food safety protocols including proper food handling, sanitation practices, and compliance with health regulations.
- Foster a positive team environment through effective communication, leadership development, and recognition of staff achievements.
Qualifications
- Proven experience in quick service or fast food restaurant management with a strong background in food preparation and kitchen operations.
- Demonstrated supervisory experience in hospitality or restaurant settings with excellent team management skills.
- Knowledge of POS systems such as Aloha POS and Micros POS; proficiency in cash handling and basic math is essential.
- Experience with inventory control, food safety management, budgeting, and profit & loss analysis.
- Strong leadership abilities with excellent managerial communication skills; capable of training staff effectively.
- Familiarity with managing hospitality teams across casual dining or fine dining environments; banquet or catering experience is a plus.
- Ability to thrive in a fast-paced environment while maintaining attention to detail and delivering exceptional customer service.
- Basic understanding of food industry standards including culinary processes, food production, and kitchen management practices.
- We are committed to fostering an inclusive workplace that values growth, teamwork, and excellence in hospitality management. All positions are paid roles that support your professional development as you help create memorable dining moments for our guests! You may be stationed for host shift roles during lunch for a shift until busy season starts and opportunity to make tips will be included.
Pay: $12.00 - $16.00 per hour
Benefits:
Work Location: In person