Love people? Love your community? Turn that passion into a career.
Join Urban Reach Solutions in Torrance as our newest Wireless Enrollment Representative! We’re looking for detail-oriented communicators to help us bring essential tech and telecom services to the neighborhood.
In this role, you’ll ditch the cubicle for face-to-face interactions at local events, building real relationships and providing a top-tier brand experience for our clients. You’ll collaborate daily with our sales and marketing teams to ensure every customer gets the support they deserve. If you’re ready to make a step into the world of sales and customer service, Urban Reach is the place to start.
Key Responsibilities for the Wireless Enrollment Representative
- Directly interact with customers in-person at local events, ask questions and build rapport to identify their needs, offering personalized wireless products and services.
- Explain wireless service offerings in a clear, informative manner to customers
- Assist in the onboarding of new customers, walk them through the sales process, and answer any questions that they may have, offering exceptional customer service.
- Create opportunities to increase customer sales, offer additional products and services tailored to their specific needs, adding value to the company experience.
- Maintain detailed records of customer interactions, sales transactions, and service requests, fostering long-term relationships and ongoing satisfaction.
- Offer feedback and share best practices with other Wireless Enrollment Representatives to ensure a seamless and positive customer experience and meet and exceed sales quotas.
- Follow up with customers and maintain consistent communication with existing clients to build brand loyalty and ongoing relationships.
Qualifications for the Wireless Enrollment Representative
- 0-2 years of experience in a sales or customer-facing position, such as customer service, retail sales, or account management.
- A high school diploma is required for this role.
- Strong verbal and written communication to successfully convey information to clients and customers, as well as active listening skills to identify opportunities.
- Quick on your feet to solve problems, achieve results and sales metrics, as well as troubleshoot with customers effectively and professionally.
- Collaborate effectively with other Client Services Associates in your team, upper management, and other departments to successfully achieve goals and drive revenue.
Join Our Mission
We are committed to transforming communities through strategic outreach, innovative technology, and personalized support. Our mission is to empower businesses and individuals by connecting them with the tools they need to thrive in a rapidly changing world. We believe that exceptional customer service and dedicated sales support are the backbone of that mission.
If you're a motivated and resourceful person who thrives in a fast-paced environment and is passionate about delivering outstanding customer service, we want to hear from you!
Apply today and become the next Wireless Enrollment Representative!
Job Type: Full-time
Pay: $900.00 - $1,400.00 per week
Benefits:
Work Location: In person
