Position Overview
Lakeside Companies is seeking a hands-on, strategic IT Manager to drive the performance, security, and scalability of our technology environment across multiple portfolio companies. This role is ideal for a multi-disciplined IT Manager eager to step into a diverse/expanding organization. You’ll lead a team, execute IT strategy, and ensure our systems, infrastructure, and security practices support business growth, operational excellence, and long-term innovation.
What You’ll Do
Cross-Functional Leadership
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Execute IT strategy aligned with Director of IT’s developed company growth initiatives
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Partner with cross-functional teams to execute their business needs and deliver scalable technology solutions
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Define KPIs and metrics to measure IT team’s performance, communicate progress to Director of IT, and drive continuous improvement
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Assist Director of IT with managing IT roadmaps, including system upgrades, new platforms, and digital transformation initiatives
Infrastructure & Operations
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Manage and optimize enterprise IT infrastructure (network, cloud, on-premises systems, storage, and virtualization)
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Design, implement, and maintain secure WAN/LAN environments and Microsoft 365 ecosystems
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Ensure system reliability through patching, upgrades, monitoring, and performance tuning
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Support multi-site operations, including periodic on-site coordination and travel as needed (potential up to 30% in Post Falls/Coeur d’Alene region)
Cybersecurity, Risk & Compliance
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Execute cybersecurity strategy developed by Director of IT, including risk mitigation, audits, and incident prevention
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Ensure alignment with frameworks such as SOC 2, ISO 27001, PCI, CMMC, and other regulatory standards
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Implement and enforce security policies (e.g., GPO, access controls, data protection practices)
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Maintain disaster recovery, backup, and business continuity planning
Team Leadership & Execution
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Lead, mentor, and develop a team of Systems Administrators, Helpdesk professionals, and/or interns
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Manage project delivery, including ERP implementations and other enterprise systems
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Balance strategy execution with hands-on support and technical problem-solving
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Foster and promote a high-performance, service-oriented IT culture
Vendor & Financial Management
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Evaluate and recommend hardware, software, and services aligned with business goals to Director of IT
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Build and manage vendor relationships and negotiate cost-effective contracts
What You Bring
Experience
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8+ years of progressive IT experience, including infrastructure, systems, and security
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5–10+ years of experience managing IT teams or departments
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Proven success delivering IT strategy and executing cross-functional initiatives
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Experience in multi-site environments
Technical Expertise
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Strong knowledge of:
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Network architecture (LAN/WAN) and infrastructure
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Microsoft 365, Active Directory, virtualization, and cloud platforms
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Backup/recovery, disaster recovery, and business continuity
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Cybersecurity tools, frameworks, and compliance standards
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Experience implementing enterprise systems (ERP or similar)
Leadership & Professional Skills
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Strong business acumen with the ability to translate technical concepts into business value
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Excellent communication and stakeholder management skills
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Highly organized, analytical, and results-driven
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Ability to operate both strategically and tactically
Education
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Bachelor’s degree in Computer Science, Information Technology, or related field required
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MBA or advanced degree preferred
Why Join Us
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Opportunity to shape and execute IT strategies across a growing, multi-entity organization
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High visibility role with direct impact on business outcomes
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Collaborative culture with knowledgeable and industry expert employees and strong leadership alignment
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Competitive compensation, benefits, and access to direct primary healthcare
