*previous automotive service consultant/advisor experience required*
-Greet customers when they arrive at the parts and service center and direct them to an available mechanic.
-Consult with mechanics about necessary repairs and possible alternatives to expensive work.
-Provide customers with in-depth information about available aftermarket and OEM (original equipment manufacturer) part options.
-Answer questions about service outcome (after consulting with mechanic if necessary).
-Advise customers about warranty protections and potential cost savings.
-Help customers decide between trading in a car and fixing it through our shop.
-Manage and oversee the service center’s workflow and scheduling.
-Call customers to inform them of changes in service or to let them know their vehicle is ready for pick-up.
Work Remotely
Job Type: Full-time
Pay: $50,000.00 - $125,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
