MAINTENANCE SUPERVISOR

Santa Ana Star Casino Hotel -
Santa Ana Pueblo, NM

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Job Details

Full-time

Qualifications

In-person customer service
Employee relationship building
English
High school diploma or GED
Driver's License
Conflict management
Vendor communication
Mobile devices

Full Job Description

Job Summary:

The Maintenance Supervisor is responsible for the supervision of the facilities department who perform service and repairs in the areas of general maintenance, plumbing, carpentry, painting, plastering, machine servicing or electrical servicing to the casino hotel facility.

Job Description

Expectations of Leadership:

Actively support, demonstrate, and promote the company’s core values.
Be approachable and engaging with fellow team members
Always treat individuals with dignity and respect regardless of job position.
Demonstrate maturity through exhibiting excellent listening skills.
Make educating, inspiring, and motivating your team central to your mission.

Major Responsibilities/Activities:

Promotes good interdepartmental relations within the Santa Ana Star Casino Hotel team members.
Supervise facilities department during their shift including hiring, training, mentoring, scheduling, rating performance, conducting discipline and rewarding/acknowledging performance in order to maintain efficient and effective operations of the facilities department.
Schedule work orders received from various departments.
Inspects work of facilities staff to ensure quality of work.
Assist Facilities Manager in upcoming projects or programs
Oversee projects and construction on new and existing areas throughout the facility.
Minor repairs on all heating and air units.
Responsible for oversight of the appearance of the outside walkways, portal areas and parking lots.
Responsible for maintenance and repairs of all furnishings needed in the facility.
Responsible for overseeing the de-icing of walkways and removal of snow from designated customer and employee areas.
Keep the Facilities Manager up-to-date on all personnel issues.
Assure that facilities department is following all safety policies and protocols for performing work.
Train staff on the proper use of chemicals, maintain all MSDS sheets and maintains staff awareness of hazardous materials/chemicals.
Works closely with other departments to provide support services as required to ensure successful events.
Performs other duties as assigned.

Minimum Requirements:

Preference is given to qualified Santa Ana Tribal Members.
High School diploma or GED.
One-year maintenance supervisory experience preferred.
Must possess and maintain a valid State of NM driver’s license.
Strong written and verbal communication skills.
Must be able to write, speak and understand English.
A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license.

Essential Mental Functions:

Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules and regulations.
Must be a detail oriented, organized individual with the ability to multi-task.
Proven ability to provide outstanding customer service
Proven ability in working with outside vendors and contractors.
Proven ability to handle conflict situations.
Must have excellent problem-solving abilities.
Must have strong analytical skills.
Must be able to work in a fast-paced environment.
Must be able to deal with stressful situations in a professional manner.

Essential Physical Functions:

While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear.
Ability to use electronic equipment including computers, adding machines and calculators.
Must be able to work various hours, including weekends and holidays.
Must present self in a well-groomed, professional appearance.
The employee must be able to lift to 50 pounds.
Must be able to work at a fast pace.
Must be able to handle stress effectively.
Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary materials and documents.
Must be able to stand and walk for a long duration of time.
Must be able to work in inclement weather.
Physical ability to safely perform the essential job functions of the position.

Equipment Used

Smartphones, computers, laptop computers, and other traditional office equipment as required.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee’s duties are performed indoors in a climate controlled non-smoking environment and outdoors during various weather conditions.

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Job Summary:

Job Description

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