Job description
Company Overview
Join our dynamic team as an Property Operations Assistant at our prestigious
luxury apartment community! We are on an ambitious mission to acquire a billion
dollars in commercial real estate over the next five years, and we’re looking for
passionate individuals who want to align with a fast growing and innovative
company. As a key member of our property management team, you will play a
vital role in maintaining the exceptional standards of our community while
supporting our growth in the commercial real estate sector. If you thrive in a
fast-paced environment and are dedicated to providing top-notch service, we
want to hear from you!
Job Overview
The ideal candidate for the Property Operations Assistant position will possess a
positive attitude and a strong drive to succeed. They will be detail-oriented,
ensuring that every aspect of property management is handled with precision and
care. This individual should be highly coachable, demonstrating a willingness to
learn and adapt in a fast-paced environment while embracing feedback to
enhance their skills. Exceptional communication skills are essential, allowing
them to effectively interact with residents, vendors, and team members, fostering
a collaborative and engaging atmosphere. A proactive approach to
problem-solving and a passion for delivering outstanding customer service will
further set this candidate apart, making them an invaluable asset to our team.
Duties
● Daily Operational Oversight: Ensure all aspects of property operations run
smoothly on a daily basis, including resident services, maintenance
coordination, and administrative tasks.
● Resident Relations: Serve as the primary point of contact for residents,
addressing inquiries, resolving complaints, and fostering a positive
community environment that encourages retention and engagement.
● Leasing Support: Assist in managing the leasing process by following up
with prospects, conducting property tours, and working with potential
residents to convert leads into leases.
● Maintenance Coordination: Oversee and prioritize maintenance requests,
ensuring all work orders are completed promptly and that the property is
well-maintained to luxury standards.
● Financial & Administrative Support: Assist the Onsite Property Manager
with budget preparation, rent collection, financial reporting, and expense
management to ensure sustainable property performance.
● Marketing & Community Engagement: Help execute community events, handle social media and
local outreach efforts to enhance the property’s reputation and strengthen
relationships with residents and local businesses.
● Team Collaboration: Support the property management team, ensuring
effective communication and collaboration with maintenance staff, leasing
agents, and external vendors. Regularly report back to the Onsite Property
Manager on operational and resident-related updates.
Qualifications
● Minimum of 2-4 years of experience in property management, customer
service or sales related profession with a preference for experience with
luxury or Class A residential properties.
● Positive attitude with problem solving abilities.
● Strong organizational and multitasking skills, with an ability to handle
day-to-day operations efficiently.
● Excellent communication and interpersonal skills, capable of building
rapport with tenants, staff, and community partners.
● Basic financial knowledge, including rent collections, expense
management, and reporting.
● Proficiency in property management software (e.g., Yardi, MRI) and
Microsoft Office Suite.
● Bilingual preferred (Spanish/English) to enhance communication with a
diverse tenant base.
Compensation:
● Competitive pay with performance-based incentives.
● Available to work on the weekends, on call and emergencies
What We Offer:
● Daily training and development to support your professional growth and
ensure operational excellence.
● The opportunity to be part of a prestigious property and make a meaningful
impact in the community.
● A supportive and innovative work environment that encourages teamwork
and excellence.
Join Our Team:
If you are a proactive, positive attitude, service-driven professional with a passion for managing
day-to-day operations and creating exceptional resident experiences, we invite
you to apply for the position at McKenzie. Help us deliver a vibrant and thriving community for our residents.
Pay: $35,000.00 - $50,000.00 per year
Work Location: In person
