JOB
The Applications Administrator will play a vital role in managing and optimizing the suite of business applications that drive the Administrative Office of the Courts’ business operations, including contracting, human resources, court program management, and other business applications. The Application Administrator is responsible for system technical administration, maintenance, configuration, and IT support of complex enterprise-wide applications that address the business requirements of the state courts system. This position provides journey-level technical expertise to all application administration functions.Washington Courts Employment OpportunityAdministrative Office of the CourtsApplication Administrator Information Services Division Our Mission: To advance the timely, effective, and equitable operations of the Washington State judicial branch.The Administrative Office of the Courts (AOC) is looking for top-performing employees who embody its core values integrity, inclusion, accountability, and teamwork. It is committed to both employee growth and work-life balance.Our diversity and inclusion efforts include embracing different cultures, backgrounds, and perspectives while fostering growth and advancement in the workplace.POSITION DETAILSJob #: 2026-45Status: Regular, Full-TimeLocation: Olympia, WashingtonSalary: Range 68: $84,984 - $111,504 per year (DOQ). Opens: May 21, 2026Closes: June 11, 2026. AOC reserves the right to close the recruitment at any time but no sooner than seven calendar days after posting.WASHINGTON STATE RESIDENCY AND TELEWORK INFORMATIONAOC requires employees to reside in Washington State. Any exceptions must be approved. If you are invited to interview and currently reside outside of Washington State, seek more information about residency requirements from the AOC hiring manager of this recruitment.This position requires at least two (2) days per week working onsite at AOC facilities
EXAMPLE OF DUTIES
Collaborates with customers, business analysts, and other IT resources to administer application configuration, operation, maintenance, security, integrations, workflows, reports, and other key features.Contributes to efforts to upgrade the applications this position supports.Resolves application configuration issues within critical applications.Consults with vendors on resolutions to identified issues.Responds to customer service requests and provides journey-level consulting and troubleshooting.Resolves service requests of moderate (Tier 2) complexity related to assigned applications.Participates in the resolution of service requests of major (Tier 3) complexity related to assigned applications.Analyzes application issues, conducts research, and provides recommendations on solutions based on business and technical objectives.Administers IT applications and associated components in collaboration with the entire application support team.Coordinates and performs validation and tests for all changes to application configuration, operation, security, workflows, reports, and other key features.Communicates application problems and issues to technical staff and business end users.Proactively monitors application performance to identify emerging issues. Develops system release documentation and communication.Performs end user application security access maintenance.Formulates routines and standards of practice to complete assigned tasks.Creates and maintains documentation for research and reference.Performs other duties as required.
SUPPLEMENTAL INFORMATION
The workweek may fluctuate depending on workload or agency needs.Overnight travel may be required based on business needs.This position is not overtime eligible.The AOC is an equal opportunity employer and does not discriminate based on gender, pregnancy, race, color, national origin, ancestry, religion, creed, physical, mental or sensory disability (actual or perceived), use of a service animal, marital status, sexual orientation, gender identity or expression, veteran or military status, age, HIV or Hepatitis C status, or any other basis protected by federal or state law. Persons of disability needing assistance in the application process, or those needing this announcement in an alternative format, please contact the AOC Human Resource Office, at (360) 704-4143, or fax (360) 586-4409, or via email to
[email protected]. Candidates who are offered a job with AOC must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.AOC complies with the employment eligibility verification requirements of the federal government eligibility verification form I-9. The selected candidate must be able to provide proof of identify and eligibility to work in the United States consistent with the requirements for that form.AOC does not use E-Verify; therefore we are not eligible to extend STEM-Optional Practice Training (OPT). For information, please visit www.uscis.govPersons legally authorized to work in the U.S. under federal law, including Deferred Action for Childhood Arrivals recipients, are eligible for employment unless prohibited by other state or federal law.
