Description:
Optimize Generator People is Louisiana’s top-ranked GENERAC dealer and a two-time recipient of the GENERAC Service Award. We specialize in the installation, service, and repair of Generac home standby generators.
Our team operates on a foundation of honesty, communication, and customer-focused problem solving, delivering reliable power solutions and exceptional service to homeowners across the region.
We are seeking a Generator Repair Technician to join our growing team. This role is responsible for diagnosing, repairing, and maintaining Generac home standby generators while delivering a high level of customer service.
The ideal candidate has a strong mechanical background, enjoys troubleshooting technical issues, and takes pride in providing a positive customer experience. Candidates with generator, small engine, or automotive repair experience are highly encouraged to apply. Leadership or management experience is a plus.
-
Diagnose and repair mechanical issues on Generac home standby generators
-
Perform scheduled preventative maintenance and service appointments
-
Utilize schematics and technical manuals to troubleshoot and resolve issues
-
Provide exceptional customer service during all homeowner interactions
-
Communicate with customers before and after completing assigned work
-
Collaborate with team members to ensure timely and efficient job completion
-
Maintain proper care and accountability of assigned tools, equipment, and company vehicle
-
Complete warranty claims for applicable service work
-
Participate in an on-call rotation for after-hours service requests
-
Perform final walkthroughs and collect installation payments as scheduled
-
Health, Dental, and Vision Insurance
-
401(k) with company match
-
Paid Time Off (PTO) and paid holidays
-
Professional development and training support
-
Company-provided tools
-
Monday through Friday, with weekends as needed
-
Participation in on-call rotation
-
Overtime opportunities available
-
Work with a top-ranked, award-winning Generac dealer
-
Be part of a growing organization within the Canter Power Systems family
-
Opportunity for career advancement and skill development
-
Join a team that values integrity, teamwork, and customer satisfaction
Requirements:
-
Minimum of 1 year of generator, small engine, or related mechanical experience (preferred)
-
Strong mechanical aptitude and ability to use tools and diagnostic equipment
-
Ability to read and interpret schematics and technical manuals
-
Experience with Generac generator repair and maintenance (preferred)
-
Valid driver’s license with an acceptable driving record
-
Must be at least 21 years of age
-
Ability to pass a background check
-
Sales or management experience is a plus
-
Generac Air-Cooled and Liquid-Cooled certifications are beneficial but not required
-
Comprehensive onboarding including safety orientation, hands-on training, and digital workflow systems
-
Ability to lift 50–60 lbs.
-
Ability to climb ladders up to 10 feet
-
Frequent standing, kneeling, and crouching
-
Daily driving between job sites
-
Ability to work outdoors in varying weather conditions
