Schedule and manage dental clinic patient appointments.
Inform patients of visit requirements and required documentation.
Register patients and collect/update demographic information.
Review documentation to determine eligibility for applicable federal and state programs.
Enter and retrieve information using health department management information systems.
Process payments, maintain the cash drawer, and balance transactions.
Explain client rights and responsibilities related to program participation.
Obtain required prior authorization before releasing medical information.
Assist with insurance prior authorization by gathering and submitting required documentation.
Prepare appropriate forms and documentation to support efficient clinic operations.
Scan and index records into the electronic dental record.
Conduct patient reminder and follow-up calls.
Assist with referral coordination and other administrative duties.
Maintain a positive, professional, and cooperative work environment.
Travel throughout the region as required.