Full Job Description
JOB TITLE: Patient Scheduler and Intake Specialist
JOB STATUS: Full-time
LOCATION: Glendale, CA
Cordial Healthcare Providers is currently seeking to hire a full-time bilingual Patient
Scheduler and Intake Coordinator to start ASAP! We are looking for applicants with outstanding customer service skills.
Duties and Responsibilities:
- Coordinating and scheduling patient visits for our Nurse Practitioners and Physician Assistant.
- Communicates any requests to change the schedule, missed or declined visits.
- Gathers patient’s health insurance information and intake information. Assures computer data entry for each patient is accurate and complete.
- Demonstrates excellent customer service consistently.
- Ensures all clinical visits are appropriately and accurately scheduled. Communicates with medical providers, patients and Home Health to determine schedule needs and availability including when scheduled visits are missed.
- Enters notes/special instructions needed for scheduling in the route sheets.
- Handles all calls concerning patient appointments.
- Ensures that new patients are seen and that follow-up requests are documented properly.
- Ensures patient's right to privacy, safety and confidentiality are maintained in accordance with HIPPA regulations.
- Build and maintain strong business relationships.
- Other duties as assigned.
Required Skills and Qualifications:
- 1 year of scheduling experience in a medical setting and working with older adults. (Preferred but not required)
- Bilingual in Russian and Armenian is required.
- High School Diploma/GED is required .
- Knowledge of medical terminology is a plus, Medical Assistant certificate is a plus.
- Experience with basic computer software- Excel, Microsoft word and Adobe Acrobat and the ability to learn electronic medical records.
- Excellent customer service skills.
- Ability to work as a team member as well as individually.
- Ability to use mapping software to generate an efficient route/schedule for our medical providers.
- Ability to multitask, prioritize appointments, stay organized ensuring excellent patient experience and care.
- Experience with patient registration and collecting health insurance information.
Schedule
Monday to Friday 9:00 a.m. to 5:30 p.m.
We're so excited to meet you!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
Language:
- Armenian and Russian (Required)
Ability to Commute:
- Glendale, CA 91203 (Required)
Work Location: In person
