Overview
Join a dynamic gastroenterology practice as a Procedure Scheduler, where your organizational skills and attention to detail will ensure smooth and efficient scheduling of patient procedures. In this vital role, you will coordinate appointments, manage medical records, and communicate effectively with patients and healthcare providers to deliver exceptional care. Your expertise in medical administrative support and familiarity with electronic health record (EHR) systems will be instrumental in maintaining seamless clinic operations. This position offers an exciting opportunity to contribute to patient-centered care in a fast-paced, supportive environment.
Duties
- Schedule outpatient procedures and diagnostic tests for gastroenterology patients using electronic scheduling systems such as Epic, Meditech, or Athenahealth
- Verify insurance coverage, perform insurance verification, and facilitate pre-authorizations for procedures
- Review patient documentation, medical histories, and care plans to ensure accurate scheduling and billing compliance
- Coordinate with physicians, nursing staff, and external facilities to confirm appointment times and prepare necessary documentation
- Manage patient records within EHR systems like eClinicalWorks or Dentrix, ensuring accuracy and confidentiality in accordance with HIPAA regulations
- Provide excellent patient service by answering multi-line phone systems, addressing scheduling inquiries, and offering clear instructions for upcoming procedures
- Maintain filing systems for medical records, test results, and billing information while ensuring compliance with health information management standards
Skills
- Proficiency in EMR systems such as Epic, Meditech, Athenahealth, eClinicalWorks, or similar platforms
- Strong knowledge of medical terminology, CPT coding (Current Procedural Terminology), ICD-9/ICD-10 coding standards, and medical billing practices
- Experience with insurance verification processes including Medicare and other third-party payers
- Excellent computer skills including Microsoft Office Suite (Word, Excel) and specialized dental or medical office management software like Eaglesoft or Dentrix
- Exceptional phone etiquette and customer service skills to handle patient inquiries professionally
- Ability to review documentation thoroughly and ensure accuracy in scheduling and billing procedures
- Bilingual abilities are a plus to effectively serve diverse patient populations
- Prior clinic experience in a healthcare setting with familiarity in front desk operations and medical administrative support
Join our team as a Procedure Scheduler to make a meaningful difference in patients’ lives by ensuring timely and efficient care delivery. Your dedication to detail, combined with your technical expertise and compassionate communication skills, will help us uphold the highest standards of healthcare service.
Pay: $17.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
