Job Description
Join our team as a Customer Service Representative at our O'Fallon, United States location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service to our valued customers.
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Answer incoming phone calls and take customer orders accurately
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Prepare and make pizzas according to company standards
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Process cash and credit card transactions
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Provide outstanding customer service, addressing inquiries and resolving issues
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Maintain a clean and organized work environment
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Collaborate with team members to ensure smooth operations during busy periods
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Assist with various cleaning tasks as needed
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Handle multiple tasks simultaneously in a fast-paced environment
Qualifications
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Excellent customer service skills with a friendly and empathetic demeanor
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Strong communication abilities, both verbal and written
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Capability to follow directions and adhere to company policies
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Basic math skills for handling cash transactions
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Ability to multitask efficiently in a fast-paced setting
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Physical ability to lift up to 25 lbs.
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Flexibility to work weekends and holidays
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Previous customer service experience preferred
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Team-oriented mindset with a positive attitude
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Attention to detail and strong organizational skills
Additional Information
All your information will be kept confidential according to EEO guidelines.
