Company Overview
Family Help Center is a dedicated nonprofit organization committed to supporting families raising children. Since 1973, we have provided essential services, including in-home support and assistance with basic needs, helping families navigate life's challenges, build resilience, and strengthen family bonds. Through compassionate, family-centered care, we empower parents and caregivers with the resources and support they need to create safe, stable, and nurturing homes for their children.
Job Overview
Care Coordinator Motivational Interviewing Informed Wrap Preventive Services
Family Help Center is seeking full-time Care Coordinator/Case Planner for positions in our Motivational Interviewing Informed Wrap Preventive Services. Care Coordinators provide home-based services to assist youth and families with strength-based, individualized service planning.
Responsibilities:
- Manage a caseload of 10 families
- Conduct multiple monthly face to face home visits throughout Erie County
- Partner with Erie County Social Services and other community-based organizations
- Utilize an Evidenced Based Model to provide coordination to parents, children and youth
- Facilitate Team Meetings- assist families with developing a crisis plan, identifying needs, creating goals and building natural support system
- Timely completion of documentation between two computer systems
- Provide education and/or information to families to address case needs
- Make referrals to community-based services; monitor service provision
- Participate in mandatory trainings, specifically Motivational Interviewing Informed Wrap Model Credentialing
Knowledge/Competency:
- Engagement skills
- Cultural Competency
- Trauma Informed Care
- Motivational Interviewing
- Organization Skills
- Detail Oriented
- Problem Solving/Critical Thinking
- Understanding of Confidentiality
- Computer Skills
Minimum Requirements:
- Bachelor’s Degree in Social Work or related field with a minimum of one year direct service experience in the human services field (qualifying internship will be considered).
- Must possess valid NYS driver’s license, insurance and registration, and acceptable driving record.
- Preferred knowledge of trauma informed care and impacts of trauma on children and families.
- Clear all background checks and clearances.
- Ability to work effectively with clients, families, staff and community contacts from a variety of cultural and ethnic backgrounds.
- Must be able and willing to travel throughout Erie County during all seasons to provide services to clients.
- Ability to move about in a family’s home, climb stairs, work in an office setting with peers, sit at a desk, use copier/scanner/fax, phone, possess computer skills and operate technology (work issued cell phone and tablet/laptop and desktop).
- Ability to work independently with ample support, coaching and training.
Benefits:
- Generous Paid Time Off and Holiday Pay Package
- Health Insurance
- Dental Insurance
- Vision Insurance
- Mileage reimbursement
- PSLF eligible employer
Schedule
- 40 hours a week
- Monday through Friday; no weekends required
- Flexibility in daily schedule
Salary: Bachelors Degree $51,000 a year
Masters Degree $52,000 a year
Pay: $51,000.00 - $52,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Loan forgiveness
- Mileage reimbursement
- Paid time off
- Vision insurance
Work Location: In person
