Lead and manage daily operations of assigned crews, coordinating shared resources with other Account Managers.
Build strong customer relationships through communication, regular site visits, and proactive problem-solving.
Allocate resources effectively, including scheduling, crew assignments, equipment needs, and repairs.
Support crew leaders with horticulture training, equipment maintenance, instructions, and resolving labor conflicts.
Maintain a safe working environment for employees, clients, and the public.
Apply LW methodology and enforce high project standards.
Identify opportunities for enhancement services and coordinate successful project execution within budget and timeline.
Track and report team hours, expenses, and additional sales weekly.
Assist Branch Manager with project budgets and facilitate client meetings.
Estimate jobs, follow up on proposals, and ensure equipment is properly maintained.
Communicate business development opportunities effectively with the team and sales representatives.