Description:
DENTAL EXPERIENCE IS REQUIRED
The Manager of Operations Support drives consistency and execution across non-clinical operations. This role ensures offices and regional leaders have the systems, tools, and support needed to operate efficiently. Acting as a bridge between strategy and execution, this position focuses on follow-through, standardization, and removing day-to-day operational barriers.
Core ResponsibilitiesOperational Execution
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Support implementation and consistency of operational processes across all offices
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Ensure initiatives are carried through to completion, not just rollout
Procurement & Vendor Management
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Standardize ordering processes and manage vendor relationships
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Monitor spending and support cost control initiatives
Compliance & Standards
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Track and maintain compliance requirements (OSHA, HIPAA, internal protocols)
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Ensure offices are audit-ready and aligned with company standards
Facilities & Maintenance
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Oversee maintenance workflows, vendor coordination, and issue resolution
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Prioritize and escalate high-impact facility needs
Integrations
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Support onboarding of new offices into systems, vendors, and processes
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Help stabilize operations quickly during transition periods
Field Support
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Partner with Regional Managers to remove operational burdens
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Provide visibility into recurring issues and support resolution
Special Projects
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Lead and execute operational projects across the organization
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Build structure, timelines, and accountability for completion
Success Measures
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Improved operational consistency across offices
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Increased compliance completion and audit readiness
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Faster resolution of facility and vendor-related issues
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Controlled supply costs and vendor alignment
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Successful execution of integrations and key projects
Requirements:
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3–5+ years of operations experience (Dental)
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Strong organization and follow-through
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Ability to manage multiple priorities and drive accountability
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Effective communication and problem-solving skills
