We are seeking a dedicated and experienced Director of Operations to lead the day-to-day management and long-term success of our independently owned and operated Chick-fil-A restaurant in Royse City, Texas. This hands-on leadership role is ideal for someone who is passionate about people, service, and operational excellence—and wants to make a direct impact in a growing business.
Key Responsibilities:
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Oversee all aspects of restaurant operations including service, staffing, food quality, cleanliness, and guest satisfaction
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Hire, train, and develop team members to create a positive, high-performance work environment
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Monitor inventory, food and labor costs, and daily financial performance to meet profitability goals
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Ensure compliance with local health regulations, safety standards, and brand guidelines
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Maintain scheduling, shift coverage, and labor efficiency based on business needs
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Handle guest concerns professionally to maintain strong community relationships
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Work directly with ownership on business strategy, budgeting, and future growth opportunities
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Implement systems and best practices to improve service consistency and operational efficiency
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Lead with a “working manager” mindset—supporting the team on the floor as needed
Qualifications:
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3+ years of quick service or fast casual restaurant management experience
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Strong leadership and team-building skills
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Proven ability to manage operations and control costs
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Excellent communication, time management, and problem-solving abilities
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Knowledge of food safety, labor laws, and local health codes
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Comfortable working flexible hours, including weekends and holidays
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Passion for hospitality and a strong customer-service mindset
Benefits:
Work schedule - Monday-Saturday availability
Benefits
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Paid time off
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Competitive salary based on experience
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Health insurance
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Dental insurance
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Vision insurance
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401(k) matching
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401(k)
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Referral program
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Performance-based bonuses
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Employee meals and discounts
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Direct influence on business decisions and workplace culture
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Pay: Starting at $20.00 / hour
Pay:
Benefits:
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Paid time off
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Health insurance
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Dental insurance
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Vision insurance
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401(k)
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Referral program
Job Type: fulltime, parttime
Education: No education required
Work location: On-site
