The Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry.
RESPONSIBILITIES
- Delivers outstanding customer service to walk-in customers, telephone inquiries, and email inquiries
- Continuously practices good listening skills with customers, UPS Store team members, and leadership
- Takes ownership of the customer's shipping needs and offers viable solutions
- Takes action to learn all product and service offerings, alternative solutions, and industry trends
- Operates all equipment, software, and devices in an expert fashion and is willing to teach others
- Maintains a clean, organized, and safe working environment
- Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
- May open and/or close the store and perform end-of-day procedures, etc.
- Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
- Helps with other Center functions as needed, such as faxing, copying, laminating, and binding
QUALIFICATIONS
- High school diploma or GED required
- Prompt, reliable, and responsible
- Strong computer and internet skills
- Strong written and verbal communication skills
- Able to lift 50+ pounds
- Willingness to become a notary (paid by us)
BENEFITS
- Flexible work hours
- Uniforms provided
- Free parking
Job Types: Full-time, Part-time
Pay: From $14.00 per hour
Benefits:
Shift:
Weekly day range:
- Monday to Friday
- Weekend availability
Application Question(s):
- Are you looking for this job to be a second job? Or, are you looking for it to replace your current job?
Education:
- High school or equivalent (Preferred)
Work Location: One location
Job Types: Full-time, Part-time
Pay: $14.00 - $16.00 per hour
Benefits:
- Flexible schedule
- Paid time off
Work Location: In person
