Contracting Specialist
Job Type: Part-Time
About Health Plan Markets
At Health Plan Markets, we live by our core focus: “Serving those that serve others.” We support Medicare Advantage and ACA Insurance advisors, and agency partners by providing the technology, tools, and resources they need to better serve their clients. Our mission-driven team combines innovation and compassion to help seniors navigate healthcare options while supporting the agents and agencies who serve them.
Position Overview
The Contracting Specialist will support the onboarding, contracting, licensing, and compliance processes for independent insurance agents and agencies. This position offers hands-on experience within the health insurance industry and provides exposure to carrier relations, compliance operations, and administrative processes that help agents become “ready-to-sell.”
This is an excellent opportunity for a student or early-career professional interested in healthcare administration, insurance operations, compliance, or business administration.
Key Responsibilities
Agent Contracting & Onboarding
- Assist with processing new agent contracting applications
- Review submitted documentation for completeness and accuracy
- Help track contracting applications through carrier portals and systems
- Support maintenance of agent records and organizational structures
Licensing & Certification Support
- Monitor agent licensing and certification requirements
- Track training completions and renewal deadlines
- Assist with notifying agents regarding upcoming expirations and compliance requirements
Carrier & Administrative Support
- Communicate with insurance carriers regarding application statuses
- Assist with resolving contracting and onboarding issues
- Maintain accurate records in CRM and contracting systems
Compliance & Reporting
- Help ensure contracting activities follow company and regulatory guidelines
- Maintain organized and audit-ready documentation
- Assist with reporting and data entry related to agent readiness and compliance
Agent Support
- Respond to basic agent questions regarding onboarding and contracting processes
- Provide professional and timely customer support
- Support the team during high-volume enrollment periods
Qualifications
Minimum Qualifications
- High school diploma or equivalent required
- Currently pursuing or recently completed an Associate’s or Bachelor’s degree preferred
- Strong organizational and communication skills
- Detail-oriented with the ability to manage multiple tasks
- Basic computer proficiency, including Microsoft Office and data entry
Preferred Qualifications
- Interest in healthcare, insurance, business administration, or compliance
- Bilingual in English and Spanish preferred
- Experience with customer service, administrative support, or CRM systems is a plus
What You’ll Gain
- Hands-on experience in the health insurance industry
- Exposure to compliance, contracting, and operational processes
- Professional development and mentorship opportunities
- Experience working in a fast-paced business environment
Work Environment
This position is based in-person in Orlando, FL 32804. The role may involve increased activity during enrollment seasons, including the Medicare Annual Enrollment Period (AEP).
How to Apply
If you are organized, motivated, and interested in a career in the healthcare\ health insurance industry, we encourage you to apply. Please submit your resume along with a brief cover letter describing your interest in the position.
Health Plan Markets is an equal opportunity employer committed to fostering an inclusive and diverse workplace.
Pay: $16.35 per hour
Work Location: In person
