Maintenance Technician
At United South End Settlements (USES), we offer programs that support the whole family in achieving economic mobility. We help parents and caregivers develop their own capacity to reach their goals, increase their income and assets, and connect with new networks of people through One-on-One Coaching combined with opportunities for personal development through Family Mobility programming. We provide quality education and enrichment opportunities for children and youth that foster personal development and social-emotional skills such as perseverance, communication, teamwork, and problem-solving – Early Childhood Education, club48 out-of-school time programming, and Camp Hale on Squam Lake in New Hampshire. We believe that as families increase their income and assets, become more resilient, and connect to a diverse network, they and their children are more likely to develop the necessary skills to disrupt the cycle of poverty.
As United South End Settlements celebrates its 130th year and beyond, we are reaffirming our founding vision of an inclusive community where neighbors from all walks of life work together so that all can thrive while implementing a bold, new model designed to promote economic mobility and social capital to break the generational cycle of poverty.
ABOUT THE ROLE
The Maintenance Technician is part of the Operations Team and is responsible for maintaining a safe, secure, and clean environment for USES employees and participants while protecting the agency’s physical assets. Under the supervision of the Business Office Manager, the Maintenance Technician will maintain the buildings and grounds at 48 and 36 Rutland Street. The Maintenance Technician will also work with Program Directors to ensure the smooth operation and compliance of the physical spaces in which their programs run.
The Maintenance Technician serves as on-call support for emergencies and may be asked to support outside of regular hours for additional tasks such as snow removal, set-up, and clean-up for evening and weekend events.
RESPONSIBILITIES
Facility Maintenance
- Conduct daily building and grounds walkthroughs
- Complete work orders, minor repairs, and maintenance requests
- Maintain lighting, water coolers, lavatories, and general building systems
- Monitor HVAC, plumbing, boiler, and facility equipment concerns
- Report major maintenance or safety concerns to the supervisor
Safety & Building Operations
- Monitor building safety and security throughout the day
- Ensure entrances, exits, and emergency pathways remain clear and compliant
- Support facility inspections and operational safety procedures
- Assist with snow removal, trash removal, grounds cleanup, and general exterior upkeep
Inventory, Supplies & Vendor Coordination
- Maintain inventory of maintenance, housekeeping, and operational supplies
- Purchase or restock approved supplies as directed
- Coordinate contractor access and support vendor operations onsite
- Track maintenance supply usage and operational needs
Front Desk, Event & Rental Support
- Provide front desk coverage as needed
- Greet visitors, families, vendors, and staff professionally
- Support meeting setup, classroom setup, and operational room preparation
- Assist with event setup and breakdown, including tables, chairs, and equipment
- Support organizational rentals and facility preparation for outside groups
- Assist with post-event cleanup and resetting spaces
On-Call Operational Support
- Provide occasional evening or weekend operational support for events or rentals as needed
- Serve as an on-call facilities support contact for urgent operational or maintenance concerns
- Communicate emergency facility issues to supervisor promptly
- Provide daily cleaning services for interior and exterior facilities as needed
Qualifications
- Maintenance, custodial, or facilities experience preferred
- Ability to safely operate maintenance equipment and tools
- Strong organizational and time management skills
- Ability to work independently and complete tasks efficiently
- Strong communication and teamwork abilities
- Ability to lift and transport supplies and equipment as needed
- Commitment to maintaining a safe and welcoming environment
- Commitment to the mission and values of USES
PHYSICAL REQUIREMENTS (with or without accommodation)
· Must be able to climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, finger, grasp, feel, talk, hear, and be capable of repetitive motion
· Position requires exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects
· Work requires close visual acuity; visual acuity to perform mechanical or skilled trade tasks of a non-repetitive nature; visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned or to make general observations of facilities or structures
· Position requires exposure to outside environmental conditions.
COMPENSATION
This is a 40-hour/week position at a rate of $24.00 - $27.00 per hour, depending on experience and qualifications.
------------------------------EQUAL OPPORTUNITY EMPLOYER------------------------------
USES is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, disability or protected veteran status, genetics, or any other status or characteristic protected by federal, state, or local law. USES is compliant with the American with Disabilities Act and we are committed to making special accommodations for your interview or work as a member of our team.'
Pay: $24.00 - $27.00 per hour
Expected hours: 40.0 per week
Benefits:
- Employee assistance program
- Paid time off
- Retirement plan
Work Location: In person
