This position is for the evening shift. Must be available from 4pm-midnight on Friday, Saturday, and Sunday.
Duties Include
- Check-in guests, ensuring accuracy of information and providing necessary assistance
- Answer phone calls, take messages, and handle guest inquiries or complaints promptly and courteously
- Process payments and maintain accurate records of guest transactions
- Manage reservations and room assignments
- Assist with laundry or other duties depending on the needs of the hotel
- Assist guests to ensure a smooth and pleasant stay
Qualifications
- Previous experience in guest relations or customer service required
- Knowledge of hospitality management principles and practices preferred
- Laundry or food service experience is a plus
- Strong problem-solving abilities and attention to detail
- Ability to multitask and prioritize tasks effectively
Job Type: Part-time
Pay: $10.00 - $12.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Referral program
People with a criminal record are encouraged to apply
Application Question(s):
- Are you available from 4pm to midnight on Friday’s, Saturday’s and Sunday’s?
- Have you worked in a hotel before?
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person