Banyan Tree Dispensary is seeking a passionate and personable part time Receptionist/Greeter to join our team. An ideal candidate is organized and sociable with cannabis knowledge and exemplary customer service skills.
The receptionist at Banyan Tree will be responsible for greeting customers as they come in, validating their ID, and checking them into our system. The receptionist will also assist customers with any questions they may have while waiting in the lobby, and answer any incoming phone calls to the dispensary.
You will be responsible for assisting the management team with the activities and operations of the store while abiding by all policies, procedures and operational guidelines.
Responsibilities:
- Greet customers as they come in and validate their ID
- Check customers into our point of sale system
- Tend to customers while they wait in the lobby, answering any questions they may have
- Answer incoming phone calls and transfer them to appropriate dispensary staff members or answer their general questions
- Make sure lobby, break room, and bathroom stays clean and orderly
- Create display cards using Canva software
- Assist with opening and closing standard operating procedures (SOPs)
- Assist with safety and health standard operating procedures (SOPs)
- Ensure compliance in all transactions
- Participate in Banyan Tree community volunteerism
Qualifications & Requirements:
- Knowledgeable of cannabis basics—products, strains, consumption methods
- 1-2 years customer retail experience, preferably in cannabis industry
- High school diploma or GED
- Friendly, personable, and service-oriented
- Must be at least 21 years of age
- Must possess valid driver’s license or state ID
- Must pass any and all required background checks
Job Type: Part-time
Pay: $18.00 per hour
Benefits:
Shift:
- Day shift
- Evening shift
- Morning shift
Application Question(s):
- Have you been involved in any volunteer work within your community that you would like to share?
- Have you worked in the cannabis industry before? If so, please describe your experience, including the type of roles you've held and the responsibilities you've had.
Work Location: In person