The Level 2 Technician is a proficient and experienced technician with in-depth knowledge of audio-video, security, surveillance, control, and networking systems. This role leads installations, troubleshoots complex technical issues, and provides advanced on-site and remote support. Tech 2 technicians often mentor junior technicians and play a key role in ensuring project success. Responsibilities include, but are not limited to:
- Lead and manage AV installations, ensuring projects are completed on time and within budget.
- Design and implement complex AV systems, including programming and configuration.
- Troubleshoot advanced technical issues related to AV, security, and networking systems.
- Provide expert on-site technical support to clients, resolving complex problems and ensuring client satisfaction.
- Mentor and train Tech 1 technicians, providing guidance and support.
- Collaborate with project managers and sales consultants to develop technical solutions.
- Maintain detailed project documentation, including system diagrams and equipment lists.
- Stay up-to-date with the latest AV technologies and trends.
- Manage company tools and equipment, ensuring they are properly maintained.
- Contribute to process improvements and best practices.
Job Type: Full-time
Pay: $25.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- On-the-job training
- Paid time off
- Professional development assistance
- Relocation assistance
Work Location: In person
