As a locally owned and operated company with a nationwide service footprint, we are dedicated to delivering exceptional commercial HVAC service. We are looking for an experienced, customer-focused, detail-oriented Invoicing/Dispatch Coordinator to join our team in a full-time, permanent role, approximately 40 hours per week.
This position requires the ability to communicate effectively with customers, contractors, vendors, and teammates. It also requires excellent time management, organizational, and communication skills. This position will be responsible for processing invoices while also assisting with dispatch and scheduling responsibilities. Applicant must have a strong work ethic, attention to detail, and a positive attitude. Dispatch experience is a plus.
This position will be responsible for, but not limited to the following duties:
· Answer phones
· Create, review, and process invoices accurately and in a timely manner
· Ensure timely and accurate billing to customers following completed work calls
· Verify work orders, labor hours, materials, and vendor charges prior to invoicing
· Maintain invoice records and ensure all billing documentation is complete and organized
· Schedule and place customer service calls
· Monitor call and service schedules
· Verify status of service calls and update database
· Perform other general office functions
· Communicate daily with team members
Minimum Qualifications:
· High school diploma or GED required.
· Must have the ability to work independently/unsupervised
· Excellent customer service skills
· Proficiency in using computers and the following programs: QuickBooks, MS Excel, Adobe.
· Effective verbal and written communication skills and ability to present information clearly and professionally to varying levels of individuals throughout the customer service process.
· Processing invoices: 1 year (Preferred)
· Customer service: 1 year (Preferred)
· Computer skills: 1 year (Required)
If you are a team player and this position sounds like a great match for you, we would love the opportunity to meet you and get to know you better. Competitive starting salary and benefits offered. Come join our team.
We look forward to hearing from you. We would like to thank all applicants for submitting their resume, however, only applicants selected to be interviewed will be contacted.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Experience:
- QuickBooks: 1 year (Required)
Work Location: In person
