Administrative and Accounting Assistant
Location: Batavia/North Aurora, IL Area
Job Type: Full-Time
Compensation: $45,000–$50,000 per year (Based on Experience)
About Us
We are an established and growing service company serving the transportation industry throughout the Midwest. For decades, we have built our reputation on outstanding customer service, operational excellence, and long-term customer relationships. As we continue to grow, we are looking for a motivated and dependable Administrative and Accounting Assistant to join our team.
This is an excellent opportunity for someone who enjoys working with customers, staying organized, and being an important part of a fast-paced office environment.
Position Summary
The Administrative and Accounting Assistant provides administrative, customer service, order entry, and accounting support to ensure the efficient daily operation of our office. This position requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced environment.
Key Responsibilities Customer Service
- Answer incoming telephone calls and direct them to the appropriate department.
- Assist customers with invoices, order status, pickup requests, and general inquiries.
- Provide professional service to walk-in customers.
- Prepare customer invoices and delivery paperwork.
- Email invoices and maintain accurate customer records.
Order Entry & Operations Support
- Enter customer orders and pickup requests into company systems.
- Maintain scheduling boards and daily order tracking.
- Prepare documentation for next-day delivery routes.
- Monitor special orders and ensure timely completion.
- Track customer items from receipt through completion.
Accounting Support
- Enter vendor invoices into the accounting system.
- Process purchase orders and verify pricing accuracy.
- Post customer payments and apply credits accurately.
- Prepare monthly customer statements.
- Follow up on past-due customer accounts.
- Support the accounting department with additional administrative tasks as needed.
Administrative Responsibilities
- Maintain organized customer files and documentation.
- Manage incoming and outgoing mail.
- Order and maintain office supplies.
- Maintain a clean, organized, and professional office environment.
- Assist management with special projects and general office support.
QualificationsRequired
- High School Diploma or GED.
- Minimum of 2 years of administrative, receptionist, customer service, or office support experience.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Professional telephone etiquette.
- High attention to detail and accuracy.
Preferred
- Bilingual (English/Spanish) is a plus.
- Experience with Microsoft Excel and Microsoft Word.
- Experience with NetSuite or similar accounting software.
- Basic accounting or bookkeeping experience.
- Experience working in a service, logistics, transportation, or operations environment.
Schedule
- Full-Time
- Monday through Friday
- Day Shift
What We're Looking For
- Dependable and punctual.
- Customer-focused with a positive attitude.
- Organized and able to prioritize multiple responsibilities.
- Detail-oriented with strong problem-solving skills.
- A team player who enjoys supporting others.
- Eager to learn and grow with a stable, expanding company.
Benefits
- Competitive salary
- Paid Time Off (PTO)
- Paid Holidays
- Health Insurance
- 401(k) with Company Match (if applicable)
- Opportunities for career growth and advancement
- Supportive team environment
Apply Today
If you're looking for a career where your organizational skills, customer service experience, and attention to detail can make a real impact, we'd love to hear from you.
Qualified applicants will be contacted for the next step in our hiring process.
Equal Opportunity Employer
Pay: $45,000.00 - $50,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
