JOB
Seattle City Light, a department of the City of Seattle, is one of the nation’s largest municipally owned utilities in terms of the number of customers served. Over the years we have worked very hard to keep Seattle's electricity affordable, reliable, and environmentally sound. Today, City Light is a recognized national leader in energy efficiency and environmental stewardship, and via our Transportation Electrification Strategic Investment Plan we are helping drive the groundbreaking shift towards a cleaner, more sustainable transportation future.
Seattle City Light is seeking an energy-savvy Transportation Electrification Maintenance Coordinator to support its electric vehicle (EV) charging infrastructure, which includes our public EV charging infrastructure. This person will work closely with program managers in CES and may potentially transfer to support the Operations division to execute O&M strategy. This position ensures the ongoing maintenance, repair, and operational oversight of utility-owned EV charging infrastructure. The role focuses on maximizing charger reliability, maintaining compliance with state and federal requirements, tracking charger performance, and delivering positive, dependable customer experience.
This position will report to the EV Charging Operations Strategy Lead.
EXAMPLE OF DUTIES
Key responsibilities include:
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Coordinating preventative and reactive maintenance with internal and external teams, including site visits, repairs, and response to vandalism or equipment failures.
- Establishing and maintaining site specific maintenance and emergency plans that ensure sites are clean, safe, ready for an emergency, and that site hosts are engaged.
- Conducting asset lifecycle planning, including establishing maintenance schedules and protocols to minimize downtime and extend asset life.
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Administering data collection and performance tracking, including monitor and report charger performance and reliability through network/OEM systems and escalate issues as needed.
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Managing customer service escalations, including responding to customer issues, as well as maintaining signage and user interfaces, providing accurate station status updates, and improving customer experience.
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Working with network providers and manufacturers to diagnose and resolve issues, manage network connectivity, procure replacement equipment, and commission new stations.
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Maintaining a complete inventory of equipment, specifications, and locations.
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Managing procurement, installation, and onboarding of parts, equipment, and network and maintenance services. This work includes contract development, vendor oversight, and cost-tracking.
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Supporting development of long-term EV charging operations and maintenance plans.
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Researching market trends, coordinating with internal and external stakeholders, and compiling operational lessons learned to inform future network/equipment needs.
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This position may require dispatch to SCL service locations throughout the workday and occasionally during non-scheduled hours.
SUPPLEMENTAL INFORMATION
The full salary range for this position is $55.96 to $65.41 per hour.
Application Process
Please submit the following with your online application:
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A cover letter in which you clearly describe how your knowledge, experience, skills, and abilities prepare you for the job responsibilities and qualifications outlined in the job announcement
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A current resume of your educational and professional work experience.
Incomplete applications may not be accepted.
Who May Apply: This position is open to all candidates that meet the qualifications. Seattle City Light values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. Seattle City Light encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQIA+, people with disabilities, veterans, and those with diverse life experiences.
Job offers are contingent on the verification of credentials and other information required by the employment process, including the completion of a background check. The background check will involve a criminal history check, which includes conviction and arrest records in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17and the City of Seattle Personnel Rule 10.3. A driving history review may be conducted in compliance with SMC 4.79.020.Applicants will be provided an opportunity to explain or correct background information.
The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits
Want to know more about Seattle City Light? Check out our web page: https://www.seattle.gov/city-light/about-us/careers.
