Description:
CALLING ALL NIGHT OWLS! (5:00 PM - 1:30 AM) - MUST be located around Jacksonville, FL
Are you a hardworking individual looking for a foot in the door to learn and gain customer service and/or IT experience and not sure where to start? If so, Community Bank Connection is looking for people that can join a fast-paced team as a Client Support Engineer solving technical issues while serving customers in the Financial industry. The ideal person for this role is teachable, responsible, self-disciplined, has a desire for self-development, and has a good attitude. We can teach the necessary skills and knowledge to anyone with initiative.
This role will allow someone to quickly learn (or continue learning) the back-end IT infrastructure for large financial organizations along with end-user management. We also offer a hybrid remote schedule allowing employees to work from home along with optional paid-on-call weekends.
As a smaller company, we allow our team members to be involved and touch many aspects of our multiple service offerings. IT customer support is the core, but only a small piece of what we do.
The work is fast-paced with high standards, but this is a great opportunity for someone trying to determine the best career path for themselves.
Responsibilities:
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Resolving client issues remotely
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Preparing documentation
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Running updates
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Computer, server, switches, and WAP buildouts
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Server maintenance
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Tickets for non-business hours troubleshooting
Opportunity to:
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Learn SalesForce
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Learn marketable technologies
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Experience how a business is run
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See/experience Banking compliance, projects, and customers service
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Be a part of a tight-knit, high performing team
Benefits:
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Health, Dental, Vision
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Flexible schedule
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Optional Paid on-call weekends
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Hybrid Remote schedule (hardware buildouts require being in-office as needed)
Requirements:
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Hard Working
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Basic computer skills
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Clear communication
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Desire for self-development
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Organized
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Good attitude
$ Salary is primarily dependent on skills, organization, and experience.
Requirements:
Must be a Florida resident.
