Job Description.
We are looking for a highly organized candidate with excellent people skills for the position of a guest service representative. Guest service representatives are responsible for providing front desk services to guests, and undertaking various administrative duties.
Essential Job Functions
- Greeting guests upon arrival and making them feel welcomed
- Always greet guests in a friendly and professional manner
- Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay
- Balances and audits for accuracy all room and tax charges, cashier’s reports and guest and house accounts
- Perform accurate check-in and check-outs of guests daily
- Answer telephone in a timely and courteous fashion
- Make reservations over the phone and in person
- Prepares various audit worksheets as well as the Daily Flash Reports
Job Types: Full-time.
Job Type: Part-time
Pay: $12.00 - $15.00 per hour
Benefits:
Education:
- High school or equivalent (Preferred)
Work Location: In person
