JOB TYPE: FULL TIME
Overview
We are seeking a dedicated and organized Dental Receptionist/ Dental Assistant to join our dental practice. The ideal candidate will be the first point of contact for patients, providing exceptional customer service and ensuring a smooth operation within the clinic. This role requires a blend of administrative skills and knowledge of dental procedures to effectively support both patients and dental staff.
Duties & Responsibilities:
Patient Management & Customer Service:
- Greeting patients: Greet patients warmly and manage check-in/check-out processes.
- Answering phones and emails: Responding to inquiries, taking messages, and scheduling appointments.
- Scheduling and managing appointments: Scheduling, rescheduling, and confirming appointments, as well as managing the dental office schedule.
- Providing dental care information: Answering patient questions about procedures, costs, and insurance.
- Assisting with patient forms: Helping patients fill out intake and medical forms.
- Managing patient records: Maintaining accurate and organized patient records, including updating information and filing documents.
- Handling patient inquiries: Addressing patient concerns in a timely and professional manner.
Administrative and Financial Tasks:
- Managing patient accounts: Handling billing, collecting payments, and processing insurance claims.
- Verifying insurance information: Confirming patient insurance eligibility and benefits.
- Preparing and sending patient bills: Creating and sending accurate and timely invoices.
- Submitting insurance claims: Filing claims with dental insurance companies.
- Managing specialist referrals: Handling referrals to other dental specialists.
- Maintaining a professional reception area: Ensuring the reception area is clean, organized, and welcoming.
- Performing basic accounting tasks: Taking patient payments, preparing billing statements, and maintaining petty cash.
- Sorting and organizing mail: Handling incoming and outgoing mail.
Ability to perform in a fast paced environment is necessary.
Friendly attitude is important as you will play a big role in maintaining relationships with patients and providing an exceptional patient care.
Skills
The successful candidate will possess the following skills:
- Knowledge of anatomy related to dentistry.
- Familiarity with aseptic techniques to maintain a sterile environment.
- Experience or understanding of pediatrics in a dental setting.
- Knowledge of endodontics procedures.
- Proficiency in dental assisting tasks as needed.
- Ability to take vital signs when necessary.
- Familiarity with general dentistry practices.
- Strong understanding of infection control measures in a clinical setting.
We are looking for an individual who is passionate about providing excellent patient care and is eager to contribute positively to our team environment. If you meet these qualifications and are ready to take on this rewarding role, we encourage you to apply!
Pay: From $20.90 per hour
Work Location: In person
