A mobile service automotive technician travels to customer locations to perform diagnostics, repairs, and preventative maintenance using a fully equipped service vehicle. They handle oil changes, brake services, battery replacements, tire rotations, and software updates, focusing on efficiency, customer service, and independent problem-solving.
Key Responsibilities
Diagnostics, Repairs & Recalls: Perform diagnostic, repairs and recalls at customers location
Preventative Maintenance: Perform routine maintenance tasks including, but not limited to, oil changes, tire rotations, and battery checks.
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Customer Interaction: Communicate directly with customers regarding repair needs, provide cost estimates, and explain services in a non-technical manner.
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Schedule Management: Efficiently manage daily travel routes and schedules to meet appointments on time.
Equipment & Documentation: Maintain a clean, organized, and fully stocked mobile service vehicle. Accurately document services performed and parts used using computer systems.
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Safety Compliance: Adhere to all safety protocols and regulations to ensure a safe, clean work environment.
Required Qualifications & Skills
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Technical Proficiency: Proven experience as an automotive technician (e.g., ASE certifications are often preferred).
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Diagnostic Skills: Ability to use diagnostic, computerized, and power tools to analyze and fix issues.
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Independence: Ability to work with minimal supervision in varied environments.
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Requirements: A valid driver's license with a clean driving record and the ability to lift up to 100 pounds.
Key Physical Demands
Frequently lifting/moving parts
Standing, crouching, and bending for extended periods.
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Operating in varied weather conditions