About Storage Etc.
Storage Etc. is one of Southern California’s leading self-storage property management companies. Founded in 2000 and headquartered in Atwater Village, we manage 20+ properties across three states with 70 employees who take pride in the work. We’re stable, well run, and big enough to offer real career growth, while small enough that every manager matters.
The Opportunity
As Assistant Property Manager of our Chatsworth location, you’ll serve as the primary support on site, assisting the Property Manager with operational excellence for the location. Assistant Property Managers contribute to a successful property by running an organized office, engaging positively with customers, earnestly following up on leads, maintaining existing business relationships with clients and vendors, and communicating clearly with the entire management team.
What You’ll Own
- Ensure consistent operational standards, customer experience, and compliance.
- Collaborate with Property Manager on site-level strategy.
- Deliver outstanding customer service: handle walk-ins, phone inquiries, and lease units with professionalism and warmth.
- Drive occupancy and revenue through proactive lead follow-up, delinquency management, and relationship-building.
- Manage daily operations: open and close the office, handle petty cash, bank deposits, and daily/weekly/monthly reporting.
- Keep the property in top condition: daily lock checks, visual inspections, unit cleaning, and minor maintenance.
- Maintain accurate tenant records and assist with auctions and vacates per legal and company requirements.
Compensation & Schedule
- Base pay: $18.50 – $19.50 per hour
- Annual bonus potential: up to $5,000 (paid monthly and quarterly based on performance)
- Healthcare, dental, and vision coverage
- 401(k) with company matching
- Paid time off
- Schedule: Saturday - Wednesday, 9:30 AM–6:00 PM (Sat. 8:30 AM–5:00 PM, weekends required)
Who We’re Looking For
The right candidate is a team player, takes ownership seriously, and wants a role with actual scope. You don’t need a self-storage background—we’ll train you. You do need to be the kind of person who raises the bar wherever they work.
Required
- Strong organizational skills and attention to detail—nothing falls through the cracks on your watch
- Comfortable in a customer-facing environment: confident, warm, and professional in person and by phone
- Proficient in Microsoft Word, Excel, and Outlook
- Fluent in written and spoken English
- Reliable commute to Chatsworth, CA
- High school diploma or equivalent
Bonus Points (Not Required)
- Prior self-storage or property management experience
- Familiarity with self-storage management software or automated gate systems
- Additional language skills—note in your resume or cover letter
- College Degree
Physical Requirements
This role combines office work with active property management: extended time at a desk, regular walks of the property, cleaning vacated units, and occasional lifting. Candidates should be comfortable with both.
Ready to Lead?
Storage Etc. is growing, and we promote from within. If you’re an experienced leader who wants real ownership of a multi-site portfolio, with a clear path to expanded responsibility, we’d love to hear from you.
Submit a resume and a brief cover letter telling us about a time you led a team to measurable results. We read every one.
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Job Type: Full-time
Pay: $18.50 - $19.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Experience:
- Customer service: 1 year (Required)
Ability to Commute:
- Chatsworth, CA 91311 (Required)
Work Location: In person
