Location: Morrisville, NC
Employment Type: Part-Time
Schedule: Flexible Hours
About the Position
A leading hotel in Morrisville, NC is seeking a friendly and professional Hotel Front Desk Agent to join its guest services team. This position is being offered through a staffing company and provides flexible scheduling for qualified candidates with hospitality experience.
As the first point of contact for guests, you will be responsible for delivering exceptional customer service, managing reservations, processing check-ins and check-outs, and ensuring guests enjoy a positive and memorable stay.
Responsibilities
Perform guest check-in and check-out procedures using Oracle OPERA Cloud PMS
Manage phone, online, and walk-in reservations
Process guest payments and verify credit card information
Welcome guests and provide information about hotel services, amenities, and local attractions
Respond to guest inquiries and resolve concerns professionally
Coordinate with housekeeping to ensure rooms are guest-ready
Confirm individual and group reservations
Maintain accurate guest and reservation records
Promote room upgrades and hotel services when appropriate
Follow hotel policies and brand standards
Qualifications
Previous experience as a Hotel Front Desk Agent, Guest Service Representative, Receptionist, or similar hospitality role
Experience with Oracle OPERA Cloud PMS preferred
Strong customer service and communication skills
Ability to multitask in a fast-paced environment
Professional appearance and demeanor
Basic computer proficiency
Experience with hotel reservation systems is a plus
Availability to work weekends and holidays as needed
Benefits
Flexible scheduling
Opportunity to gain experience with a reputable hotel brand
Weekly pay through staffing agency
Potential for long-term placement based on performance
Apply Today
If you enjoy working with people and creating exceptional guest experiences, we'd love to hear from you. Apply today to join a dynamic hospitality team in Morrisville, NC.
Pay: TBD
Work Location: In Person – Morrisville, NC
