Overview
Join our dynamic healthcare team as a Patient Coordinator, where your energetic and detail-oriented approach will play a vital role in ensuring seamless patient experiences and efficient administrative operations. In this role, you will serve as a central point of contact for patients, providers, and insurance companies, coordinating appointments, managing medical records, and facilitating accurate billing and coding processes. Your proactive attitude and commitment to excellence will help us deliver outstanding care while optimizing revenue cycle management.
Responsibilities
- Greet patients warmly, verify their insurance information, and assist with appointment scheduling to ensure smooth patient flow.
- Collect and organize medical records, ensuring accuracy and confidentiality in compliance with healthcare regulations.
- Utilize EMR (Electronic Medical Records) and EHR (Electronic Health Record) systems to document patient interactions, update billing information, and manage medical documentation efficiently.
- Process health insurance claims using third-party billing procedures, ensuring timely submission and follow-up on denials or discrepancies.
- Collaborate with medical billing teams to facilitate revenue cycle management by verifying insurance coverage, understanding health insurance claim processing guidelines, and resolving billing issues.
- Maintain comprehensive knowledge of medical terminology, coding guidelines, and medical billing software to support accurate coding for inpatient services and outpatient procedures.
Requirements
- Proven experience in a medical office setting with familiarity in medical coding (ICD-9/10, CPT), billing software, and EMR/EHR systems.
- Strong understanding of health insurance policies, claim processing procedures, and revenue cycle management principles.
- Knowledge of medical terminology, medical records management, and coding guidelines for inpatient and outpatient services.
- Ability to navigate electronic health record systems efficiently for billing and coding purposes.
- Excellent organizational skills with attention to detail to ensure accuracy in documentation and billing processes.
- Effective communication skills to coordinate with patients, healthcare providers, insurance companies, and internal teams.
Join us in making a difference by streamlining healthcare administration while providing compassionate support to our patients!
Pay: $18.50 - $26.50 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
