Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Minimum
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Willing to work weekends and holidays.
- Effective written and verbal communication skills.
- Confidentiality regarding associate records is expected.
- Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience. Floral Design School equals six months full-time retail design experience.
- Demonstrated aptitude for filling customer needs, and designing floral arrangements.
- Ability to make intelligent decisions quickly.
- Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.
Desired
- Past work record reflects dependability and integrity.
- Design and create floral arrangements and/or other items to fill customer orders.
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Greet customers, offer assistance, take and fill orders.
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Package orders cheerfully, effectively, safely and efficiently.
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Keep the department area clean and free from clutter.
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Keep merchandise and supplies in their proper areas.
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Provide good customer and associate relations.
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Maintain customer records and files properly.
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Assist customers in location and selecting items.
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Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
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Assist in decorating and merchandising the department.
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Provide good customer and employee relations.
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Able to effectively communicate with customers and associates.
- Make a neat, clean impression on customers.
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Be prompt, tactful, calm, courteous, and professional in all interactions.
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Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
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Must be able to perform the essential functions of this position with or without reasonable accommodation.
