PerfectGift is expanding its physical retail presence across shopping malls and retail locations nationwide, and we're looking for a Director of Retail Sales to own that effort from the ground up. As the leader of this new function, you'll build and scale a revenue-generating channel at a FinTech company that is serious about growth — and equally serious about using AI to work smarter at every stage of that growth. You'll be at the center of a high-visibility initiative with direct impact on the company's top line, working alongside a cross-functional team that is motivated to move fast and execute well. If you're energized by the challenge of launching something new, owning the commercial and operational sides of a program, and seeing your work translate into measurable results, this role is for you. This is a 5-day onsite role in Pittsburgh, PA.
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Own the end-to-end launch of new retail and mall locations, from identifying and qualifying prospective partners and negotiating agreements to operational onboarding and go-live.
- Build and manage the retail program infrastructure by coordinating across finance, operations, marketing, software development, and fulfillment to ensure each location is set up to perform.
- Develop and maintain financial models and business cases to support location decisions, pricing strategy, partner negotiations, and ongoing profitability tracking including unit economics, capture rates, and breakage estimates.
- Track and optimize channel performance through KPIs such as sales uplift, customer acquisition costs, and ROI, and drive adjustments based on results.
- Ensure compliance with regulatory requirements including escheatment, consumer protection laws, and sales tax obligations, and fulfill partner reporting commitments on schedule.
Impact Statement: For more clarity on the role, below are the success metrics and measurements for this role in the first 90 to 120 days.:
- At least two to three new retail or mall partner agreements signed or in advanced stages of negotiation, demonstrating active pipeline development.
- A documented launch playbook covering partner onboarding, operational setup, and go-live process, with at least one location live or on a confirmed launch timeline.
- A validated financial model for the retail channel — including unit-level P&L, capture rate assumptions, and a 12-month revenue projection — reviewed and aligned with finance and leadership.
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5+ years of experience in program management, channel development, or commercial operations within financial services, consumer technology, or retail operations.
- Demonstrated track record of launching and scaling a new channel, program, or commercial initiative, including negotiating and managing external partnerships.
- Comfortable working with financial models and owning performance metrics — able to interpret P&Ls, unit economics, and revenue projections to make and support decisions.
- Ability to lead cross-functional execution across operations, technology, finance, and marketing without direct authority over those teams.
- Strong communicator who can build credibility with external retail partners and align internal stakeholders around a shared plan.
The compensation shown includes Base Salary plus Target Incentives Bonus. In addition, you will receive RSUs. Wolfe is committed to providing a comprehensive benefits package to support your well-being, along with competitive compensation. Our benefits and perks include but not limited to:
- Restricted Stock Units (RSUs)
- Incentive Bonus
- Profit Share
- Medical, Prescription, Vision, and Dental insurance for employees and dependents (Wolfe pays 80% of premium)
- Short-Term Disability Insurance (Wolfe pays 100% of premium)
- Voluntary Long-Term Disability Insurance, Life Insurance, Critical Illness Insurance, Accident Insurance, and Hospital Indemnity coverage
- PTO (vacation and sick time)
- Corporate Holidays and Floating Holidays
- 401(k)
- Employee recognition program
- Charitable Donation to a charity of your choice yearly
- Employee Referral Bonus
- Tuition Reimbursement
- Internal Training and Information sessions
- Family Picnic, Holiday Party, and other outings
- Internal Culture Club
Wolfe, LLC is a pioneering force in e-commerce since 1996 and the gifting industry, deeply rooted in Pittsburgh, Pennsylvania. Driven by our vision "To move humanity to express love for each other through personalized, faster, beautiful, secure, flexible gift giving," we're on a mission to revolutionize the way gifts are given and received. We achieve this through high-quality, fast service, and the same-day delivery of customized gift cards from our on-demand nations only robotic fulfillment center, alongside offering a safe and flexible card-to-card gifting technology.
At the heart of our success are our Core Values: Teamwork, Drive, Integrity, Caring, and Excellence. These principles guide us as we innovate and expand our portfolio with platforms and brands like PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind, setting new standards in the gifting experience.
Some of the Company and Executive Team Recognitions:
2023 Inc. 5000 list of fastest-growing private companies (ranked no. 382)
2022 - 1st place - Fastest 50 Growing Companies in Pittsburgh, Pittsburgh Business Times
2020 The Best Places to Work, Pittsburgh Business Times
2019 - Winner Carnegie Science Award, Entrepreneur Category
2017 - Winner of Outstanding Entrepreneur, Pittsburgh Venture Capital Association
2015 - Winner of Business Times Diamond Award, Business Ethics Award, Create Award
2015 CEO of the Year, Pittsburgh Technology Council
And more…
