SENIOR SERVICES DIVISION
POSITION: CASE MANAGER AIDE
Non-exempt/full-time
Summary:
The main function of the Program Aide is providing assistance and administrative support to Case Managers and/or Program Coordinators including, but not limited to: maintaining case files, updating referral information, verifying information of the senior clients, conducting client intakes and follow-ups and facilitating in evidence-based health promotion workshops. Program Aides are required to interact with clients over the phone, perform follow-up phone interviews, data entry, outreach, and reception duties.
Qualifications:
2 years of experience in the human services field and/or 2 or more years working with older adults and at-risk populations. Must be organized, computer literate, pass required evidence-based program certifications, able to communicate effectively with others and have excellent time management skills. In addition, should be aware of privacy laws and understand the need to maintain client confidentiality.
Compensation based on experience: $17 – $18/ hr
