Founded in 2001, KG Investment Properties (KGIP) is a leading commercial real estate services firm providing property management, development, investment, and asset management services throughout Washington, Oregon, and Northern California. Headquartered in Bellevue, Washington, KGIP has built a reputation for delivering exceptional service, innovative solutions, and measurable results for institutional owners, private investors, and commercial property owners across the Western United States.
We are seeking a full-time Property Manager for a portfolio in the Bellevue, WA market. The candidate would be responsible for the day-to-day management of a retail/commercial portfolio, as it relates to tenant and client needs, as well as vendor services. Attention to the property’s overall general maintenance and client profitability are at the forefront of the daily operational agenda. This position is also responsible for the development and performance of other members of the team. We are looking for an energetic, motivated individual that has the following qualifications with a desire to grow with the company.
Client Interaction
- Ensure satisfactory and professional interactions with the designated client representative
- Verify all reporting, emails or other forms of communication are detailed as well as factually and grammatically accurate.
Staff Overview and Management
- Train and mentor, the Property Administrator or Assistant Property Manager(s) in a professional, positive manner
- Provide directions to the PM team with the guidance of the General Manager
- Assist in mediating team conflicts or concerns when necessary
Tenant Relations
- Provide excellent customer service.
- Respond to tenant requests/needs in a timely and courteous manner and generate work orders for vendors and/or building engineers.
- Become proficient with Yardi accounting software to answer tenant questions about monthly rent statements and operating expense estimates / reconciliations.
- Conduct periodic inspections of buildings and tenant's spaces. Meet with tenants to ensure their satisfaction and monitor space needs.
- Availability to be on-call 24 hours per day if needed and work with building engineers and vendors to respond to emergencies.
- Reviewing, revising and maintaining building emergency plans
- Follow up and address to resolve any tenant related concerns or escalated matters
Construction Management
- Monitor construction progress and attend construction meetings as necessary. Act as liaison between contractors, tenants and client.
- Complete capital tracking worksheets and all project closeout documentation.
- Ensure projects are completed on time and within budget.
Accounting/Financial
- Work with General Manager and project accountants to complete monthly financial reporting packages for all clients, which include variance reports, status updates, etc.
- Verify accuracy of rent roll each month and complete aged delinquency reporting.
- Provide guidelines for Property Administrators to prepare and send monthly tenant statements.
- Verify rent payments are made on a timely basis per client directives and follow-up where necessary.
- Review and approve all invoice coding. Verify accuracy on General Ledger vs. budget.
- Work with project accountants to solidify numbers for amortization, depreciation, capital projects, and accruals.
- Prepare annual operating budgets for review by General Manager. Work with project accountants, and asset managers to make changes to budget and submit final versions.
Vendor Relations
- Set up, or assist in setting up, all vendor contracts for management of the properties.
- Supervise APM’s and Property Administrators in maintaining accurate records of those contracts, including renewals, if required, and documentation of proof of insurance coverage by vendors.
- Solicit bids for and draft service contracts. Work with APM’s and Property Administrators to maintain records of all service contracts.
Qualifications and Requirements
- Full-time salary position
- Washington State Brokers Real Estate License or ability to obtain within 120-days of employment
- Required minimum of three years of experience in commercial real estate property management.
- Ability to multi-task effectively in a fast-paced work environment while effectively communicate with peers, managers and clients
- Strong written communication skills with attention to grammar and spelling
- Excellent organizational talent with great attention to detail
- Strong working knowledge of MS Excel, Word, Outlook and web browsers
- Working knowledge of general office equipment
- Knowledge of Yardi or real estate accounting software
- General construction knowledge
- Proactive and able to meet deadlines with little or no supervision
- Dependable, professional, personable and punctual
- Ability to interpret documents such as leases, operating and maintenance instructions, as well as procedures manuals.
Miscellaneous
The qualification requirements, physical demands, and work environment characteristics described in this job description are representative of those that must be met by an employee to successfully perform the essential duties and responsibilities of this job.
This job description in no way states or implies that the essential duties described are the only responsibilities. The employee is required to follow any other instruction and to perform any other duties at the request of the supervisor or other management personnel.
This is a full-time position Monday – Friday, which may require extended hours during peak periods or during emergencies. This work is performed in a general office environment. We are an equal opportunity employer.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
Job Type: Full-time
Pay: $100,000.00 - $107,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Work Location: In person
