Orthodontic Office Front Desk Position
We are a fast-paced orthodontic practice in Arnold and Florissant, MO, looking for a friendly, dedicated, and reliable individual to join our front desk staff. Commuting to both locations regularly is required.
This position is the face of the practice. The ideal candidate should be friendly and have excellent communication skills, give attention to detail, a positive attitude and a smile. We love making a difference in the lives of our patients!
You must be a team player in this role, and be able to balance customer service with other administrative duties. Valuable skills needed include the ability to prioritize well, effectively multi-task, give attention to detail and have clear communication. Willingness to learn and take patient photographs and x-rays for our records is required. Prior experience in a dental/orthodontic/medical administrative role is preferred.
This is a full-time position with 32-34 hours each week. It is a career position with opportunity for learning and growth. We are looking to hire someone who plans on longevity with our company. We invite you to send us a current resume with a cover letter telling us about yourself and what you would add to our team.
Compensation will be commensurate with experience and qualifications.
Job Description:
- Patient Reception
- Schedule/Change Appointments
- Answer Phones
- Take Patient Photos & X-rays
- Verify Insurance Coverage
- Submit & Follow-up on Insurance Billing
- Check and Respond to patient emails/texts
- Payment Processing
- Discuss patients account balance due
- Prepare and send treatment letters
- Records Management
- Coordinate care with families and dental offices
- Maintain an organized office space
- Assist other team members as needed
Qualifications:
- Effective organizational skills
- Communicate effectively with patients, staff and doctor
- Excellent multi-tasking skills
- Excellent Customer Service skills
- Basic computer knowledge
- Microsoft Office suite proficiency
- Orthodontic/Dental/Medical office experience
- Dental/Medical insurance knowledge experience
- High School Diploma: Required
- College Degree: Preferred
Benefits:
- Dental & Vision Insurance
- Employee Discount
- Health insurance
- Flex Spending Account
- Paid Time Off
- Retirement plan
- Uniform Allowance
Office Hours:
Monday, Tuesday 7:30-4:30 (Arnold, MO)
Wednesday 7:30-3:00 & Thursday 7:30-6:00 (Florissant, MO)
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Vision insurance
Application Question(s):
- Are you able to commute regularly to both of our offices in Florissant and Arnold (required)?
Work Location: In person
