Job Overview
We are seeking a dynamic and organized Dental Front Office Specialist to join our vibrant dental practice. In this pivotal role, you will be the welcoming face of our clinic, ensuring smooth administrative operations and delivering exceptional patient service. Your expertise in dental billing, insurance verification, and EMR (Electronic Medical Records) systems will be essential to streamline daily workflows. If you thrive in a fast-paced environment, possess excellent communication skills, and have a passion for healthcare support, this is the perfect opportunity to grow your career in dental administration.
Duties
- Greet patients warmly and manage all front desk responsibilities with professionalism and enthusiasm
- Verify insurance coverage, process claims, and handle medical collections efficiently using Dentrix Ascend
- Schedule appointments accurately utilizing dental office management software and coordinate patient intake processes
- Answer multi-line phone systems with excellent phone etiquette, providing clear information and scheduling assistance
- Manage medical office tasks such as e-filing, data entry (including 10 key typing), and maintaining organized medical records
- Assist with insurance verification processes
- Support clinic operations by handling medical administrative support duties like appointment reminders and patient follow-up calls
Qualifications
- Proven experience in a medical or dental front office setting with strong knowledge of dental terminology
- Familiarity with EMR/EHR systems such as Epic, Dentrix, Eaglesoft, Open Dental; experience with Ascend or similar platforms is highly desirable
- Knowledge of HIPAA regulations and proper documentation review procedures to safeguard patient information
- Ability to perform dental coding accurately for billing purposes
- Strong computer skills including proficiency in Microsoft Office applications and office management software
- Excellent customer service skills paired with professional phone etiquette and clear communication abilities
- Bilingual abilities are a plus to serve diverse patient populations effectively
- Previous clinic or dental office experience is preferred; familiarity with insurance verification processes is highly valued
- Strong organizational skills with attention to detail in filing, documentation review, and office management tasks
Join our team where your skills will make a real difference! We are committed to fostering a supportive environment that values your contributions while offering opportunities for professional development. All positions are paid roles dedicated to ensuring our staff’s growth and success in delivering outstanding patient care.
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
