POSITION SUMMARY
Crimson Management is seeking a Senior Property Manager to provide multi-site leadership and operational oversight across its affordable multifamily portfolio comprised of USDA Rural Development Section 515 and HUD Project Based Section 8 projects. This role supervises property management teams, ensures full compliance with federal, state, and funder requirements, and leads audit readiness efforts, including physical inspections, tenant file reviews, and regulatory reviews. The Senior Property Manager drives occupancy, financial performance, resident satisfaction, and staff development while ensuring compliance with all applicable regulatory agencies.
The Senior Property Manager reports to the President and collaborates closely with other Senior Property Managers and Area Maintenance Technicians to ensure project stability, financial sustainability, and contribute to stakeholders’ long-term investment objectives.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Regulatory Oversight & Compliance Leadership
- Provide multi-site oversight of leasing, eligibility, and certification processes across Crimson Management’s affordable multifamily portfolio.
- Ensure full compliance with applicable affordable housing regulations and funding requirements, including USDA Rural Development Section 515/521, HUD Project Based Section 8, and future LIHTC standards.
- Serve as the primary point of contact for Physical Inspections, Tenant File Reviews, and funder or regulatory audits.
- Maintain audit readiness through consistent file review protocols, subsidy reconciliations, and scheduled compliance reporting.
- Develop and deliver compliance training and technical assistance for property staff, leasing teams, and new hires.
- Monitor compliance deadlines and reporting cycles to ensure timely and accurate submissions.
- Ensure consistent application of Fair Housing, ADA, and reasonable accommodation policies across all sites.
Portfolio & Asset Management
- Oversee daily operational performance and compliance outcomes across multiple sites.
- Develop strategies to optimize occupancy, reduce turnover loss, strengthen rent collection, and support resident retention.
- Monitor and enforce adherence to property operating budgets; support capital improvement planning and vendor oversight.
- Coordinate with finance and executive leadership on forecasting, budget planning, and compliance-related cost projections.
- Utilize property management software (RealPage) and operational data to track performance trends, risk indicators, and corrective actions.
- Perform regular site visits and unit inspections compliant with internal policies and procedures
Team Leadership & Capacity Building
- Supervise property managers and assistant managers, and collaborate with maintenance leadership across the portfolio.
- Provide coaching, training, and professional development to strengthen staff performance and retention.
- Conduct performance evaluations, support corrective action processes, and promote accountability across teams.
- Lead or support succession planning efforts and help develop internal talent for future growth.
Resident Services Integration & Retention Strategy
- Partner with supportive service providers to strengthen housing retention strategies for vulnerable residents.
- Support resident engagement initiatives that build community, promote stability, and improve tenant satisfaction.
- Develop conflict resolution approaches for tenant concerns, grievances, and service linkage barriers.
Risk Management & Strategic Planning
- Develop and maintain emergency response protocols for site incidents, natural disasters, and public health events.
- Ensure compliance with OSHA, environmental health standards, life-safety requirements, and regulatory filings.
- Contribute to long-term portfolio planning, including growth, site development, and operational improvements.
QUALIFICATIONS, KNOWLEDGE, AND SKILLS
Minimum Qualifications:
- Minimum 5–7 years of progressive experience in affordable housing property management, including supervisory and portfolio-level oversight.
- Demonstrated experience managing multi-site compliance for affordable housing programs and maintaining audit-ready tenant files.
Preferred Certifications:
- CPM (Certified Property Manager) or comparable credential demonstrating portfolio-level property management leadership.
- Current Fair Housing / ADA / Reasonable Accommodation training.
Knowledge & Technical Competencies:
- Strong working knowledge of affordable housing regulations and funding programs, including USDA Rural Development Section 515, HUD Project Based Section 8, LIHTC requirements.
- Experience leading and preparing properties for physical inspections, tenant file reviews, and funder audits.
- Proficiency with property management software such as RealPage, including reporting and performance tracking.
Skills & Abilities:
- Strong leadership and team development skills with the ability to coach and supervise managers across multiple sites.
- Excellent organizational, communication, and conflict resolution abilities.
- Strong analytical skills for tracking occupancy, rent collection, turnover, budgets, and compliance performance.
- Ability to manage multiple priorities, deadlines, and stakeholder relationships in a fast-paced environment.
Pay: $75,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
