DESCRIPTION OF ESSENTIAL DUTIES:
- Install and maintain communications equipment and wiring in the county offices and in the home office.
- Maintain the highest level of network security allowed for according to business model
- Troubleshoot wired and wireless connectivity issues for county, home office users, and on some occasions, VPN users
- Monitor network performance and make adjustments as deemed necessary
- Maintain appropriate documentation on current network practices and equipment
- Develop and maintain appropriate Disaster Recovery procedures for remote sites and documentation
- Develop working knowledge of Security policies and practices as it relates to networking equipment
- Research, plan and implement upgrades to network and network infrastructure as needed
- Position has responsibility for a component of IT security for their functional area
OTHER RESPONSIBILITIES/REQUIREMENTS
- Develop and maintain a positive relationship with Internet Service Provider vendors and company personnel.
- Keep management and team members informed of technical issues that arise
- Be available for 24/7 on-call rotation
- Some travel required with occasional overnight trips.
- Superb communications/interpersonal skills with the ability to interact with others
- Positive, customer-focused attitude
- Must be able to solve highly complex technical problems
- Must know how to read, analyze and interpret procedures, instructions and technical documents
- Must know how to research and analyze trends in the IT industry.
- Must be able to solve problems and understand when it is necessary to seek assistance in the performance of work.
- Ability to manage multiple projects and activities independently as well as work in a team environment
- Ability to follow sound business ethics when executing job responsibilities
- An understanding of the importance of procedures and the need to follow them is required.
- Must have an understanding of the importance of learning is never-ending.
- Must be a self-motivated individual, willing to constantly evaluate the environment for improvement
QUALIFICATION, EDUCATION AND EXPERIENCE REQUIREMENTS:
- Associate (2-year) degree, or 2-4 years combined work experience in information technology field: preferably in network field.
- Knowledge of Core Networking functions (Routing, Switching, OSI Model)
- Certifications: Net+, CCNA (preferred).
- Must have and maintain a valid Georgia driver’s license.
SUPERVISORY RESPONSIBILITIES:
None
PHYSICAL DEMANDS/WORK ENVIRONMENT:
- Must be able to lift and carry 50 pounds on frequent basis.
- Working in confined spaces such as attics and crawl spaces is required.
- Ability to manage multiple projects and activities independently as well as work in a team environment.
- Ability to follow sound business ethics when executing job responsibilities.
- An understanding of the importance of procedures and the need to follow them is required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
